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Notice Summary

Title:
United Kingdom-Harrow: Legal Case Management System Solution
Document Ref:
109641-2020
Document Type:
Contract Notice - Competitive procedure with negotiation
Published By:
Harrow Council
Date Published:
05 March 2020
Deadline Date:
06 April 2020
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

HB Public Law are the in-house providers of legal services across Harrow Council and a number of other client local authorities. The client service is looking to purchase and implement a new legal case management system on which to operate manage and report on its business as usual functions. It is important that any future system falls in line with Harrow Councils IT strategy as a platform and this requires hosting in the cloud as a Software as a Service solution.The provision of implementing a legal case management system to store all information and documents relating to confidential legal matter. The authority wishes to maximise the efficiencies that can be gained from the use of electronic solutions supported in the cloud; achievable business process improvements, on-line time recording, electronic invoicing and financial reporting and real time management information.The supplier shall manage the migration of the solution from the existing software to provide a seamless transition on behalf of the authority to ensure that business as usual continues uninterrupted. And continued support of the solution following go-live.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting entity

I.1) Name and addresses

Harrow Council

Civic Centre

Harrow

HA1 2XY

UK

Contact person: Ms Caroline Pereira

Telephone: +44 2084168955

E-mail: caroline.pereira@harrow.gov.uk

NUTS: UK

Internet address(es)

Main address: http://www.harrow.gov.uk

Address of the buyer profile: http://www.harrow.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://www.londontenders.org


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

http://www.londontenders.org


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Legal Case Management System Solution

Reference number: DN453305

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

HB Public Law are the in-house providers of legal services across Harrow Council and a number of other client local authorities. The client service is looking to purchase and implement a new legal case management system on which to operate manage and report on its business as usual functions. It is important that any future system falls in line with Harrow Councils IT strategy as a platform and this requires hosting in the cloud as a Software as a Service solution.

The provision of implementing a legal case management system to store all information and documents relating to confidential legal matter. The authority wishes to maximise the efficiencies that can be gained from the use of electronic solutions supported in the cloud; achievable business process improvements, on-line time recording, electronic invoicing and financial reporting and real time management information.

The supplier shall manage the migration of the solution from the existing software to provide a seamless transition on behalf of the authority to ensure that business as usual continues uninterrupted. And continued support of the solution following go-live.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

The provision of implementing a legal case management system to store all information and documents relating to confidential legal matter. It is important that any future system falls in line with Harrow Councils IT strategy as a platform and this requires hosting in the cloud as a Software as a Service solution. The authority wishes to maximise the efficiencies that can be gained from the use of electronic solutions supported in the cloud; achievable business process improvements, on-line time recording, electronic invoicing and financial reporting and real time management information. It is important that key workflows are supported by the system such as time recording, document management, emailing and court bundling.

The solution should allow accessibility for the clients using the service, with the ability to determine and control the right level of interaction and access. This interaction must allow the client to both view case detail, comment on issues raised as well as access and see billing and reporting on a case by case basis.

The supplier shall manage the migration of the solution from the existing software to provide a seamless transition on behalf of the authority to ensure that business as usual continues uninterrupted. And continued support of the solution following go-live.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 84

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.5) Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 06/04/2020

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.4) Procedures for review

VI.4.1) Review body

Harrow Council

Civic Centre

Harrow

HA1 2XY

UK

E-mail: caroline.pereira@harrow.gov.uk

VI.5) Date of dispatch of this notice

02/03/2020

Current Notes