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Notice Summary

Title:
United Kingdom-London: Staff Rostering Solution
Document Ref:
83903-2020
Document Type:
Contract Notice - Open Procedure
Published By:
The Guinness Partnership Ltd
Date Published:
19 February 2020
Deadline Date:
16 March 2020
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

Guinness Care is looking for a staff rostering solution that will enable our operational teams to efficiently schedule a range of care services across our geographical service areas. The solution will enable effective resource planning, operating a seamless end to end process for the planning of customer visits, through to completion of care delivery.Our range of care services are delivered across both urban and rural areas to help our customers stay independent and realise a better quality of life. It is essential that our rostering solution provides a fully integrated and effective suite of tools that enables care workers to have; visibility of tasks, a view of changes in customer circumstances and the ability to update records in real time whilst working in mobile in communities.As our business grows and develops, we will require a rostering solution that can provide meaningful management information, with the ability to generate reports that enable informed business decisions. In addition, a streamlined billing process that removes manual administration is key — this should also provide effective integration to improve the accuracy of existing payroll processes.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting entity

I.1) Name and addresses

The Guinness Partnership Ltd

30 Brock Street, Regent's Place

London

NW1 3FG

UK

Contact person: Mr Daniel Moore

E-mail: procurement@guinness.org.uk

NUTS: UK

Internet address(es)

Main address: http://www.guinnesspartnership.com/

Address of the buyer profile: http://www.guinnesspartnership.com/

I.1) Name and addresses

Guinness Care and Support Ltd

30 Brock Street, Regent's Place

London

NW1 3FG

UK

Contact person: Daniel Moore

E-mail: procurement@guinness.org.uk

NUTS: UK

Internet address(es)

Main address: https://www.guinnesspartnership.com/care-services/

I.2) Joint procurement

The contract involves joint procurement

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com/Opportunities/Index?v=2


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com/Opportunities/Index?v=2


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Staff Rostering Solution

Reference number: DN463552

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Guinness Care is looking for a staff rostering solution that will enable our operational teams to efficiently schedule a range of care services across our geographical service areas. The solution will enable effective resource planning, operating a seamless end to end process for the planning of customer visits, through to completion of care delivery.

Our range of care services are delivered across both urban and rural areas to help our customers stay independent and realise a better quality of life. It is essential that our rostering solution provides a fully integrated and effective suite of tools that enables care workers to have; visibility of tasks, a view of changes in customer circumstances and the ability to update records in real time whilst working in mobile in communities.

As our business grows and develops, we will require a rostering solution that can provide meaningful management information, with the ability to generate reports that enable informed business decisions. In addition, a streamlined billing process that removes manual administration is key — this should also provide effective integration to improve the accuracy of existing payroll processes.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48330000

48332000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Guinness Care is looking for a staff rostering solution that will enable our operational teams to efficiently schedule a range of care services across our geographical service areas. The solution will enable effective resource planning, operating a seamless end to end process for the planning of customer visits, through to completion of care delivery.

The critical success factors of the project will be determined collaboratively with both Guinness Care and the Supplier. At the end of the project these will be reviewed against pre-determined criteria agreed. High level critical success factors include:

— a successful proof of concept that demonstrates defined key outcomes,

— the solution meets the core requirements of the business as specified,

— delivery of a successful implementation plan.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: Yes

Description of renewals:

The contract period is 36 months with the option to extend for a further 24 months.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

The contracting party for this contract will be Guinness Care and Support Ltd. The contract must ensure that there is no restriction on transferring to another part of the Guinness Group if requested by the contracting authority. The Guinness Group means all of the contracting authority's subsidiaries, any companies or societies of which the contracting authority is a subsidiary and all subsidiaries of any companies or societies of which the contracting authority is a subsidiary (in each case as defined in section 1159 of the Companies Act 2006 or sections 100 or 101 of the Co-operatives and Community Benefit Societies Act 2014) together with any joint venture company or organisation which is a contracting authority and of which any of them is a joint venture participant.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 16/03/2020

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 16/03/2020

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

Public Procurement Review Service

Cabinet Office

London

UK

Telephone: +44 3450103503

E-mail: publicprocurementreview@cabinetoffice.gov.uk

VI.5) Date of dispatch of this notice

14/02/2020

Current Notes