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Notice Summary

United Kingdom-London: British Museum Audio Guide Refresh
Document Ref:
Document Type:
Contract Notice - Restricted Procedure
Published By:
The British Museum
Date Published:
10 December 2019
Deadline Date:
17 January 2020
Document Source:
Alert Profile:

Notice Abstract

The British Museum is seeking to appoint a provider to implement and support a commercial off the shelf multimedia guide software solution.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

The British Museum

United Kingdom

Great Russell Street




Contact person: Ben Powell

Telephone: +44 2073238264



Internet address(es)

Main address:

Address of the buyer profile:

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent to the abovementioned address

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Recreation, culture and religion

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

British Museum Audio Guide Refresh

Reference number: BM.19.006

II.1.2) Main CPV code



II.1.3) Type of contract


II.1.4) Short description

The British Museum is seeking to appoint a provider to implement and support a commercial off the shelf multimedia guide software solution.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)


II.2.3) Place of performance

NUTS code:


Main site or place of performance:


II.2.4) Description of the procurement

The British Museum is seeking to appoint a provider to implement and support a commercial off the shelf multimedia guide software solution. The Museum is not seeking to procure the hardware on which the multimedia guides will run as part of this exercise.

When in operation the software will be pre-installed on Museum owned hardware devices that can be rented onsite and available for download from app stores for user to install on their own devices.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The contract is expected to run for an initial 36 months with an option for 2 further consecutive 12 month extensions.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

To respond to this opportunity please click here:

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 17/01/2020

Local time: 17:00

IV.2.4) Languages in which tenders or requests to participate may be submitted


IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

To respond to this opportunity, please click here:

Go Reference: GO-2019126-PRO-15652461

VI.4) Procedures for review

VI.4.1) Review body

The British Museum

Great Russell Street




Telephone: +44 2073238264

Internet address(es)


VI.4.2) Body responsible for mediation procedures

Chartered Institute of Arbitrators

12 Bloomsbury Square




VI.5) Date of dispatch of this notice


Current Notes