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Notice Summary

Title:
United Kingdom-Chelmsford: Care Technology Service
Document Ref:
559602-2019
Document Type:
Contract Notice - Open Procedure
Published By:
Essex County Council
Date Published:
26 November 2019
Deadline Date:
10 January 2020
Document Source:
Framework/DPS:
Yes
Alert Profile:
Labels:

Notice Abstract

Essex County Council is seeking to establish a framework agreement for the provision of care technology services. The services shall be split in to 2 lots with one (1) supplier being appointed Lot 1 and up to four (4) suppliers being appointed to Lot 2.The service will initially be available to adults (18+) with eligible social care needs but the contractor(s) should have the capacity to expand to other areas, such as the 0-25 service, transition services, NHS partners and programmes of health and social care integration and housing.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

Essex County Council

County Hall, Market Road

Chelmsford

CM1 1QH

UK

Contact person: Michael Porter

Telephone: +44 3330136501

E-mail: michael.porter@essex.gov.uk

NUTS: UKH3

Internet address(es)

Main address: http://www.essex.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./7X779J55UX


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Care Technology Service

Reference number: 0799

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Essex County Council is seeking to establish a framework agreement for the provision of care technology services. The services shall be split in to 2 lots with one (1) supplier being appointed Lot 1 and up to four (4) suppliers being appointed to Lot 2.

The service will initially be available to adults (18+) with eligible social care needs but the contractor(s) should have the capacity to expand to other areas, such as the 0-25 service, transition services, NHS partners and programmes of health and social care integration and housing.

II.1.5) Estimated total value

Value excluding VAT: 50 000 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

Maximum number of lots that may be awarded to one tenderer: 2

II.2) Description

Lot No: 1

II.2.1) Title

Managed Care Technology Service

II.2.2) Additional CPV code(s)

72100000

85000000

51300000

32500000

85300000

72300000

II.2.3) Place of performance

NUTS code:

UKH3

Main site or place of performance:

Essex.

II.2.4) Description of the procurement

— assessment of adults’ care technology needs,

— fulfilment of care technology to meet the outcomes of the adult following assessment,

— installation of care technology (including any training/support for users and carers),

— maintenance of installed care technology equipment,

— review of installed care technology equipment,

— decommissioning and recycling of installed care technology,

— innovation, culture change and awareness raising,

— trails of new care technology with specific cohorts.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 40 000 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/7X779J55UX

Lot No: 2

II.2.1) Title

Monitoring and Response Service

II.2.2) Additional CPV code(s)

85000000

72300000

85300000

II.2.3) Place of performance

NUTS code:

UKH3

Main site or place of performance:

Essex.

II.2.4) Description of the procurement

The supplier(s) will manage and operate a monitoring centre which will be available 24 hours a day, seven (7) days a week, 365 days a year.

The monitoring centre will contain appropriately trained call handlers to monitor, triage and respond to citizen’s calls and alerts received by the mobile response centre, from the adults’ care technology.

The monitoring centre will respond proactively, but also reactively, to events, behaviour, patterns and anomalies that are monitored, through a combination of automated and human contact (as appropriate).

When a call or alert is received, the supplier(s) will deliver an appropriate and proportionate response, not limited to:

— providing verbal reassurance and/or basic advice over the phone,

— engaging the named contact or key holder,

— contacting community-based health or social care services (where the agreements for this exist),

— dispatch a response service when verbal reassurance, basic advice, engaging with the named carer/keyholder or contacting the emergency services is not most effective response to the alert,

— contacting the emergency services,

The response service will provide a physical response to activations received by the monitoring centre, where:

— the activation requires a physical response,

— the carer/key holder can’t attend the activation,

— the monitoring centre assesses the activation as not requiring intervention by the emergency services.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 10 000 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with several operators.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 10/01/2020

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 10/01/2020

Local time: 12:01

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

The framework will be open for use by the following organisations; NHS Mid Essex Clinical Commissioning Group, NHS North East Essex Clinical Commissioning Group, NHS Castle Point and Rochford Clinical Commissioning Group, NHS Basildon and Brentwood Clinical Commissioning Group and NHS West Essex Clinical Commissioning Group.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./7X779J55UX

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/7X779J55UX

Go Reference: GO-20191121-PRO-15589724

VI.4) Procedures for review

VI.4.1) Review body

High Court, Royal Courts of Justice

Strand, Holborn

London

WC2A 2LL

UK

Telephone: +44 2079476000

E-mail: qbenquiries@justice.gov.uk

Fax: +44 2079476000

Internet address(es)

URL: https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice

VI.4.2) Body responsible for mediation procedures

High Court, Royal Courts of Justice

London

UK

VI.4.4) Service from which information about the review procedure may be obtained

High Court, Royal Courts of Justice

London

UK

VI.5) Date of dispatch of this notice

21/11/2019

Current Notes