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Notice Summary

Title:
United Kingdom-Edinburgh: Case Management Software
Document Ref:
542268-2019
Document Type:
Contract Notice - Open Procedure
Published By:
Scottish Legal Aid Board
Date Published:
15 November 2019
Deadline Date:
16 December 2019
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government’s Digital First Service Standards.A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery.To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its 3 direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors’ Office (PDSO) and Solicitors Contact Line (SCL).No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

Scottish Legal Aid Board

Thistle House, 91 Haymarket Terrace

Edinburgh

EH12 5HE

UK

Contact person: Heather Allan

Telephone: +44 1312402020

E-mail: allanhe@slab.org.uka

NUTS: UKM75

Internet address(es)

Main address: http://www.slab.org.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00382

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://www.publiccontractsscotland.gov.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

http://www.publiccontractsscotland.gov.uk


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

http://www.publiccontractsscotland.gov.uk


I.4) Type of the contracting authority

Other: NDPB

I.5) Main activity

Other: Legal

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Case Management Software

Reference number: SLAB/PSD/19/448

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government’s Digital First Service Standards.

A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery.

To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its 3 direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors’ Office (PDSO) and Solicitors Contact Line (SCL).

No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.

II.1.5) Estimated total value

Value excluding VAT: 400 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48000000

48211000

48200000

48170000

48213000

48210000

48217000

48219000

48311000

48223000

48333000

48330000

48400000

48422000

48731000

II.2.3) Place of performance

NUTS code:

UKM75

II.2.4) Description of the procurement

The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government’s Digital First Service Standards.

A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery.

To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its 3 direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors’ Office (PDSO) and Solicitors Contact Line (SCL).

No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

Option to extend for a further 3 year period.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 16/12/2019

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 16/12/2019

IV.2.7) Conditions for opening of tenders

Date: 16/12/2019

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland website at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=604335

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:604335)

VI.4) Procedures for review

VI.4.1) Review body

Scottish Legal Aid Board

Thistle House, 91 Haymarket Terrace

Edinburgh

EH12 5HE

UK

Telephone: +44 1312402020

Internet address(es)

URL: http://www.slab.org.uk

VI.5) Date of dispatch of this notice

13/11/2019

Current Notes