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Notice Summary

Title:
UK-Exeter: CP1824-19 Case Management System Domestic and Sexual Violence and Abuse
Document Ref:
GB003ZM314860
Document Type:
Contract Notice - Other
Published By:
Devon County Council
Date Published:
14 November 2019
Deadline Date:
16 December 2019
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

CP1824-19 Case Management System Domestic and Sexual Violence and Abuse Devon County Council commissions services for the victims and perpetrators of Domestic Violence & Sexual Abuse in Devon . The service is to support the delivery of the wider Devon Domestic and Sexual Violence Strategy (https://www.devon.gov.uk/dsva/the-dsva-strategy-and-action-plan/). The Council requires a modern service focussed case management system primarily to: • Increase potential for improved service user outcomes as well as access to support • Reduce administrative burden on front-line staff so that they can maximise efficiency. • Enable production and analysis of data for management to monitor the services and plan future commissioning; • To facilitate effective interface with the Police referral system and the MARAC process; • Allow for ongoing use of a commissioner owned system, reducing issue that may occur if the service is transitioned to a new service provider in the future. • To enable the LEESAR partner services to access one Case Management System for the delivery of the contract. The solution will need to be scalable so that other organisations providing domestic and sexual violence and abuse services can use it if required in future and provide open and modern technology such that data can be shared with other agencies with duties in this service area. Keywords domestic violence, sexual abuse, case management system

Notice Details

CONTRACT NOTICE – NATIONAL

SUPPLIES

1 Authority Details

1.1

Authority Name and Address

Devon County Council
N/A
Exeter UK
Tracey White N/A
tracey.white@devon.gov.uk N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

CP1824-19 Case Management System Domestic and Sexual Violence and Abuse

2.2

Description of the goods or services required

CP1824-19 Case Management System Domestic and Sexual Violence and Abuse

Devon County Council commissions services for the victims and perpetrators of Domestic Violence & Sexual Abuse in Devon . The service is to support the delivery of the wider Devon Domestic and Sexual Violence Strategy (https://www.devon.gov.uk/dsva/the-dsva-strategy-and-action-plan/). The Council requires a modern service focussed case management system primarily to: • Increase potential for improved service user outcomes as well as access to support • Reduce administrative burden on front-line staff so that they can maximise efficiency. • Enable production and analysis of data for management to monitor the services and plan future commissioning; • To facilitate effective interface with the Police referral system and the MARAC process; • Allow for ongoing use of a commissioner owned system, reducing issue that may occur if the service is transitioned to a new service provider in the future. • To enable the LEESAR partner services to access one Case Management System for the delivery of the contract. The solution will need to be scalable so that other organisations providing domestic and sexual violence and abuse services can use it if required in future and provide open and modern technology such that data can be shared with other agencies with duties in this service area.

Keywords

domestic violence, sexual abuse, case management system

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Estimated contract dates

Start date 02/03/2020

End date 01/03/2023

Region(s) of supply

SOUTH WEST (ENGLAND)

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

DN444191

4.3

Time Limits

   16-12-2019  Time 12:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please visit the following portal to view this notice:

https://procontract.due-north.com/Advert?advertId=2f6f3cd5-b4ff-e911-80fb-005056b64545

Expression of interest deadline : 16/12/2019 at 12:00 hrs

(MT Ref:314860)

5.2

Additional Documentation

5.3

Publication date of this notice

 14-11-2019

Current Notes