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Notice Summary

United Kingdom-Reading: Supported Living Framework
Document Ref:
Document Type:
Contract Notice - Open Procedure
Published By:
Reading Borough Council
Date Published:
12 November 2019
Deadline Date:
06 January 2020
Document Source:
Alert Profile:

Notice Abstract

The establishment of a framework agreement for the supply of supported living services.

Notice Details

Social and other specific services – public contracts

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

Reading Borough Council


Civic Offices, Bridge Street




Contact person: John Littlefair

Telephone: +44 1189372568



Internet address(es)

Main address:

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent to the abovementioned address

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Supported Living Framework

Reference number: RBC684

II.1.2) Main CPV code



II.1.3) Type of contract


II.1.4) Short description

The establishment of a framework agreement for the supply of supported living services.

II.1.5) Estimated total value

Value excluding VAT: 36 000 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)



II.2.3) Place of performance

NUTS code:


Main site or place of performance:

In the Borough of Reading.

II.2.4) Description of the procurement

The Council intends to secure directly commissioned supported living services through a supported living framework. This framework is intended to cover core support provision for people who may have learning disabilities, mental health needs, sensory impairment, physical disability, autistic spectrum conditions and people with multiple and complex needs.

Whilst it is expected that providers on the framework will take the majority of the packages offered, Reading Borough Council reserves the right to commission services from providers not on the framework where the accredited providers are unable to meet individuals’ needs, or in urgent cases. There will be an expectation that any providers who are engaged on an urgent basis will be required to work to the same contractual terms.

Supported living enables individuals to have the security of their own tenancy with support tailored to their specific needs. It provides flexibility and a range of options, with the potential for staff to be available during the day and/or night and numbers of staff commissioned according to the needs of the tenants. This therefore constitutes an important part of the care and support pathway. Supported living provides a step down from residential care placements, with support provided to enable a transition and then to develop independence to achieve the Individual’s potential. It can also enable individuals to move on to live in a home of their own, with care and support continuing to be provided if required.

A new expectation at Reading Borough Council is for providers to work in an outcomes based way where the Council has provided outcomes based support plans. In the first instance this may only apply to a small number of support packages but this number is expected to increase as outcomes based planning is more widely adopted throughout the Council’s Social Care teams. All Support Plans for supported living specify short- and long-term outcomes with timeframes for review.

An outcomes based approach focuses on measuring end results and looking at the individual holistically with an emphasis on improving skills and quality of life. It moves away from a time and task process where end results are not necessarily measured and aims to ensure that individuals are continually given the opportunity to develop their independence (i.e. to retain, regain or learn new skills and, where possible, reduce their dependency on others).

II.2.6) Estimated value

Value excluding VAT: 36 000 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 72

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.4) Objective rules and criteria for participation

AS set out in the procurement documents.

III.2) Conditions related to the contract

III.2.2) Contract performance conditions

As set out in the procurement documents.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement

The procurement involves the establishment of a framework agreement

Justification for any framework agreement duration exceeding 8 years: The framework includes provision to allow new entrants over its lifetime. The services fall under the light touch regime and therefore the four year restriction can be varied when justified.

IV.1.11) Main features of the award procedure:

Similar to the open procedure.

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 06/01/2020

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted


Section VI: Complementary information

VI.3) Additional information

Organisations interested in expressing an interest in this procurement should download the procurement documents which are available on the Council's e-tendering system at: and complete as instructed.

The portal is free of charge — to register please follow the supplier registration guidance which is available on the portal. Contractors wishing to be considered for this tendering opportunity must complete the tender documents and return them electronically via the Council's e-tendering portal.

Please note: you must register your interest via the Council's e-tendering portal if you intend to submit a tender. Interested parties must log onto the Council's e-tendering portal at: to express an interest and download the procurement documents. All communications regarding this procurement exercise will be conducted through the Council's e-tendering portal including requests for clarifications or general enquiries. The procurement documents will be available for download up until the closing time and date for tender submissions, it is the organisation's responsibility to ensure that they download the documents in ample time to ensure that they can be completed and returned electronically, along with supporting documents, prior to the closing time and date stipulated. Before completing the tender, potential providers/suppliers should ensure that the e-mail address that has been used to register their organisation will be checked regularly as the Council's e-tendering system will generate automatic notifications to this e-mail address when there are updates, changes or messages sent relating to the project. Potential bidders should also check that their organisation's details are correct and kept up to date.

Technical questions and assistance regarding the use and operation of the Portal should be addressed to the In-Tend Help Desk - e-mail:, telephone number +44 8442728810.

VI.4) Procedures for review

VI.4.1) Review body

Reading Borough Council



VI.5) Date of dispatch of this notice


Current Notes