View Expired Tender

Get immediate access to tenders like the one below by subscribing now to Tenders Direct. We will set up your personalised profile and send you tender alerts direct to your mailbox as soon as they are published. You will also benefit from having access to historical tenders.

Notice Summary

Title:
UK-London: Client Relationship Management Systems
Document Ref:
GB003ZM313037
Document Type:
Contract Notice - Other
Published By:
Local Pensions Partnership Investments Ltd
Date Published:
28 October 2019
Deadline Date:
08 November 2019
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

Local Pensions Partnership (LPP) is a pension service provider for Local Government Pension Schemes (LGPS) and other public-sector pension funds. They aim to help clients reduce pension deficits, improve investment returns and lower costs through the core services of investment management, pension administration and risk management. LPP was formed in 2016 through a collaboration between Lancashire County Council and the London Pensions Fund Authority. Today they manage more than c.£17b of pension assets for investors and provide pensions administration services to more than 540,000 members across LGPS, Fire and Police schemes. LPPI recognizes its requirement for a CRM capability to simplify management and improve the interactions, reporting and Management Information ("MI") for 3rd party relationships that support its business operations. The key problem areas it has identified include: • There is no single view of 3rd party relationships and/or interactions; • There is no clear, evidence-based view of the overall status of any 3rd party relationship; • There are no consistent agreed business processes for managing 3rd party relationships to ensure regulatory and contractual compliance; • There is no reliable MI on relationship management. The opportunity presented by this ITT is to procure a technology-based solution to address the issues identified above and which, crucially, delivers benefits in the form of improved controls, risk mitigation, customer understanding, and effective processes. Industry •Pension investment services - 66131100

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address

Local Pensions Partnership Investments Ltd
N/A
London UK
Nazneen Jafri N/A
legal@localpensionspartnership.org.uk N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Client Relationship Management Systems

2.2

Description of the goods or services required

Local Pensions Partnership (LPP) is a pension service provider for Local Government Pension Schemes (LGPS) and other public-sector pension funds. They aim to help clients reduce pension deficits, improve investment returns and lower costs through the core services of investment management, pension administration and risk management.

LPP was formed in 2016 through a collaboration between Lancashire County Council and the London Pensions Fund Authority. Today they manage more than c.£17b of pension assets for investors and provide pensions administration services to more than 540,000 members across LGPS, Fire and Police schemes.

LPPI recognizes its requirement for a CRM capability to simplify management and improve the interactions, reporting and Management Information ("MI") for 3rd party relationships that support its business operations.

The key problem areas it has identified include:

• There is no single view of 3rd party relationships and/or interactions;

• There is no clear, evidence-based view of the overall status of any 3rd party relationship;

• There are no consistent agreed business processes for managing 3rd party relationships to ensure regulatory and contractual compliance;

• There is no reliable MI on relationship management.

The opportunity presented by this ITT is to procure a technology-based solution to address the issues identified above and which, crucially, delivers benefits in the form of improved controls, risk mitigation, customer understanding, and effective processes.

Industry

•Pension investment services - 66131100

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Location of contract London

Contract start date 25 November 2019

Contract end date 24 November 2022

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

25102019

4.3

Time Limits

   08-11-2019  Time 12:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please visit the following portal to view this notice:

https://www.contractsfinder.service.gov.uk/Notice/06248c32-1663-45f2-b05a-3d1db4f393a1?p=@QxM1RRPT0=NjJNT08=UF

Closing date 08 November 2019

(MT Ref:313037)

5.2

Additional Documentation

5.3

Publication date of this notice

 28-10-2019

Current Notes