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Notice Summary

Title:
Ireland-Dublin: System Maintenance, Level 2 Helpdesk Support and Software Development
Document Ref:
494358-2019
Document Type:
Contract Notice - Open Procedure
Published By:
Sustainable Energy Authority of Ireland
Date Published:
21 October 2019
Deadline Date:
18 November 2019
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

The objective of this request for tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, Level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.For further information please refer to the RFT published on http://www.etenders.gov.ie

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

Sustainable Energy Authority of Ireland

N/A

Wilton Park House, Wilton Place

Dublin

IE

Contact person: Aisling Hall

Telephone: +353 8082130

E-mail: aisling.hall@seai.ie

NUTS: IE0

Internet address(es)

Main address: http://www.seai.ie

Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=155671&B=ETENDERS_SIMPLE


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=155671&B=ETENDERS_SIMPLE


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Sustainable energy

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

System Maintenance, Level 2 Helpdesk Support and Software Development for SEAI's Public Sector Monitoring and Reporting (PSMR) System

Reference number: M&R System Maintenance Support

II.1.2) Main CPV code

72253000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The objective of this request for tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, Level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.

The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.

For further information please refer to the RFT published on http://www.etenders.gov.ie

II.1.5) Estimated total value

Value excluding VAT: 480 000.00 EUR

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72000000

72220000

72246000

72250000

72253100

72253200

72600000

72610000

72611000

II.2.3) Place of performance

NUTS code:

IE0

II.2.4) Description of the procurement

The objective of this request for tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, Level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.

The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.

For further information please refer to the RFT published on http://www.etenders.gov.ie

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 480 000.00 EUR

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The contracting authority reserves the right to extend the term for a period or periods of up to twelve (12) months with a maximum of one (1) such extension or extensions on the same terms and conditions, subject to the contracting authority's obligations at law.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 18/11/2019

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 18/11/2019

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.4) Procedures for review

VI.4.1) Review body

High Court, Four Courts

Inns Quay, Dublin 7

Inns Quay

D7

IE

VI.5) Date of dispatch of this notice

17/10/2019

Current Notes