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Notice Summary

Title:
United Kingdom-Midhurst: Desk Side Support Service
Document Ref:
488874-2019
Document Type:
Contract Notice - Open Procedure
Published By:
South Downs National Park Authority
Date Published:
17 October 2019
Deadline Date:
21 November 2019
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

To provide an on-site desk side engineer who can provide 1st and 2nd line support to approximately 185 users across a number of different technologies at 5 different offices located in the South Downs National Park during standard business hours. The technical environment to be supported includes, but is not limited to, Windows; MS Office; MS Exchange; MS Project; MS Visio; thin client terminals; Windows laptops; Apple Macs; Apple and Android tablets; smartphones; VoIP and video conferencing. SDNPA’s business applications are predominantly accessed via, or run on, servers remotely located at another supplier’s data centre and SDNPA users access the environment using remote desktop technology.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

South Downs National Park Authority

South Downs Centre, North Street

Midhurst

GU29 9DH

UK

Contact person: Alan Brough

E-mail: tenders@southdowns.gov.uk

NUTS: UKJ

Internet address(es)

Main address: http://www.southdowns.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://in-tendhost.co.uk/southdowns


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://in-tendhost.co.uk/southdowns


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

Environment

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Desk Side Support Service 2020-2023

Reference number: SD - 00000119

II.1.2) Main CPV code

72500000

 

II.1.3) Type of contract

Services

II.1.4) Short description

To provide an on-site desk side engineer who can provide 1st and 2nd line support to approximately 185 users across a number of different technologies at 5 different offices located in the South Downs National Park during standard business hours. The technical environment to be supported includes, but is not limited to, Windows; MS Office; MS Exchange; MS Project; MS Visio; thin client terminals; Windows laptops; Apple Macs; Apple and Android tablets; smartphones; VoIP and video conferencing. SDNPA’s business applications are predominantly accessed via, or run on, servers remotely located at another supplier’s data centre and SDNPA users access the environment using remote desktop technology.

II.1.5) Estimated total value

Value excluding VAT: 200 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72500000

72600000

II.2.3) Place of performance

NUTS code:

UKJ

Main site or place of performance:

Midhurst.

II.2.4) Description of the procurement

To provide an on-site desk side engineer who can provide 1st and 2nd line support to approximately 185 users across a number of different technologies at 5 different offices located in the South Downs National Park during standard business hours. The technical environment to be supported includes, but is not limited to, Windows; MS Office; MS Exchange; MS Project; MS Visio; thin client terminals; Windows laptops; Apple Macs; Apple and Android tablets; smartphones; VoIP and video conferencing. SDNPA’s business applications are predominantly accessed via, or run on, servers remotely located at another supplier’s data centre and SDNPA users access the environment using remote desktop technology.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 200 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/07/2020

End: 30/06/2023

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 21/11/2019

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 21/11/2019

Local time: 12:10

Place:

Midhurst

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic payment will be used

VI.4) Procedures for review

VI.4.1) Review body

South Downs National Park Authority

South Downs Centre, North Street

Midhurst

GU29 9DH

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

VI.5) Date of dispatch of this notice

15/10/2019

Current Notes