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Notice Summary

Title:
UK-Cardiff: Unified Communications Support Contract
Document Ref:
GB003M95640
Document Type:
Contract Notice - Restricted Procedure
Published By:
National Assembly for Wales Commission
Date Published:
20 September 2019
Deadline Date:
14 October 2019
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

The Assembly’s Unified Communications (UC) infrastructure is vitally important to the day to day operation of our business. Lync Server 2013 was deployed in May 2015 and has since been upgraded to Skype for Business Server 2015. The contract will provide support for the entire UC platform, critical fault escalation to Microsoft Product Support (PSS), as well as direct support with other equipment and software vendors (namely AudioCodes and Anywhere365), and provide proactive monitoring for our UC infrastructure. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=95640

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address

National Assembly for Wales Commission
National Assembly for Wales, Ty Hywel, Cardiff Bay,
Cardiff CF99 1NA UK
Helena Heath +44 3002006549
http://www.assemblywales.org/abthome/abt-procurement.htm https://etenderwales.bravosolution.co.uk/home.html https://etenderwales.bravosolution.co.uk/home.html

1.2

Address from which documentation may be obtained

National Assembly for Wales Commission
National Assembly for Wales, Ty Hywel, Cardiff Bay,
Cardiff CF99 1NA UK
+44 3002006549
http://www.assemblywales.org/abthome/abt-procurement.htm

1.3

Completed documents must be returned to:

National Assembly for Wales Commission
National Assembly for Wales, Ty Hywel, Cardiff Bay,
Cardiff CF99 1NA UK
+44 3002006549
http://www.assemblywales.org/abthome/abt-procurement.htm

2 Contract Details

2.1

Title

Unified Communications Support Contract

2.2

Description of the goods or services required

The Assembly’s Unified Communications (UC) infrastructure is vitally important to the day to day operation of our business. Lync Server 2013 was deployed in May 2015 and has since been upgraded to Skype for Business Server 2015. The contract will provide support for the entire UC platform, critical fault escalation to Microsoft Product Support (PSS), as well as direct support with other equipment and software vendors (namely AudioCodes and Anywhere365), and provide proactive monitoring for our UC infrastructure.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=95640

2.3

Notice Coding and Classification

32000000 Radio, television, communication, telecommunication and related equipment
72000000 IT services: consulting, software development, Internet and support
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Total quantity or scope of tender

The duration of the contract will be 3 years, with the option to extend for a further 12 month period.

3 Conditions for Participation

3.1

Minimum standards and qualification required

The selection criteria is included in the procurement documents

4 Administrative Information

4.1

Type of Procedure

Dual stage – Candidates must first pass a selection procedure before being invited to tender or negotiate.

4.2

Reference number attributed to the notice by the contracting authority

1177/HH

4.3

Time Limits

Deadline for requests to participate     14-10-2019  Time  10:00Dispatch of invitations to tender 21-10-2019Estimated award date 27-11-2019

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

Welsh

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Suppliers will need to be registered on the Bravo Solution portal in order to obtain the Pre-Qualification Questionnaire

(PQQ) and view the supporting Procurement documents. If you are not already registered you can register by going to

http://www.etenderwales.bravosolution.co.uk. It is free to register on this portal. Once registered:-

- Click the 'Open Access PQQs' link

- Click on the relevant PQQ to access the content (pqq_32830 - Unified Communications Support Contract)

- Click the 'Express Interest' button in the 'Actions' box on the left-hand side of the page. This will move the PQQ into

your 'My PQQs' page

- Click on the PQQ code. You can now access any attachments by clicking the 'Settings and Buyer Attachments' in the

'Actions' box

- You can now choose to 'Reply' to the PQQ and submit your response

Please note that the Procurement documents will be uploaded into the 'Supplier Attachments' area under 'Settings' for all

suppliers to view.

(WA Ref:95640)

5.2

Additional Documentation

5.3

Publication date of this notice

 20-09-2019

Current Notes