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Notice Summary

United Kingdom-Beverley: Healthwatch and Independent Health Complaints Advocacy Service
438894-2019
East Riding of Yorkshire
18 September 2019
21 October 2019
Contract Notice - Open Procedure
No

Notice Abstract

The Council now wishes to commission a Healthwatch East Riding of Yorkshire (HWERY) and Independent Health Complaints Advocacy (IHCA) for the next contract period, with a view to further developing their scope and reach. A strong foundation has been laid and a revised governance structure implemented, which better meets the current and emerging focus for local Healthwatch. It is expected that any new provider will build on these strong foundations and continue to develop HWERY with the drive to be 1 of the best Healthwatch providers in the country.IHCA services have also been increasing in size and scope in past years and the Council would like the new provider to address and support clients, identifying trends and opportunities and feeding these into Healthwatch to help shape combined intelligence.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

East Riding of Yorkshire

County Hall, Cross Street

Beverley

HU17 9BA

UK

Contact person: Mrs Sally Hardwick

Telephone: +44 1482396216

E-mail: sally.hardwick@eastriding.gov.uk

NUTS: UKE12

Internet address(es)

Main address: http://www.eastriding.gov.uk

Address of the buyer profile: http://www.eastriding.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.yortender.co.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.yortender.co.uk


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Healthwatch and Independent Health Complaints Advocacy Service

Reference number: DN430168

II.1.2) Main CPV code

85300000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Council now wishes to commission a Healthwatch East Riding of Yorkshire (HWERY) and Independent Health Complaints Advocacy (IHCA) for the next contract period, with a view to further developing their scope and reach. A strong foundation has been laid and a revised governance structure implemented, which better meets the current and emerging focus for local Healthwatch. It is expected that any new provider will build on these strong foundations and continue to develop HWERY with the drive to be 1 of the best Healthwatch providers in the country.

IHCA services have also been increasing in size and scope in past years and the Council would like the new provider to address and support clients, identifying trends and opportunities and feeding these into Healthwatch to help shape combined intelligence.

II.1.5) Estimated total value

Value excluding VAT: 904 836.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

85100000

II.2.3) Place of performance

NUTS code:

UKE12

II.2.4) Description of the procurement

The Council now wishes to commission a Healthwatch East Riding of Yorkshire (HWERY) and Independent Health Complaints Advocacy (IHCA) for the next contract period, with a view to further developing their scope and reach. A strong foundation has been laid and a revised governance structure implemented, which better meets the current and emerging focus for local Healthwatch. It is expected that any new provider will build on these strong foundations and continue to develop HWERY with the drive to be 1 of the best Healthwatch providers in the country.

IHCA services have also been increasing in size and scope in past years and the Council would like the new provider to address and support clients, identifying trends and opportunities and feeding these into Healthwatch to help shape combined intelligence.

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 75

Price / Weighting:  25

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

End: 31/03/2022

This contract is subject to renewal: Yes

Description of renewals:

There is an 24 month extension option available.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 21/10/2019

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 21/10/2019

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.4) Procedures for review

VI.4.1) Review body

The High Court of England and Wales

Beverley

UK

VI.5) Date of dispatch of this notice

17/09/2019