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Notice Summary

Title:
United Kingdom-London: Re-commissioning of Healthwatch and NHS Complaints Advocacy Services
Document Ref:
436230-2019
Document Type:
Contract Notice - Open Procedure
Published By:
London Borough of Lewisham
Date Published:
17 September 2019
Deadline Date:
21 October 2019
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

The provider will have the responsibility for the delivery of the six key roles of Healthwatch and the NHS Complaints Advocacy Service. The duties are focussed on informing local people of the provision of health and social care services and involving people in the scrutiny of the services. The Health and Social Care Act 2012 requires local authorities with social care responsibilities to commission Healthwatch as the main public and patient engagement mechanism for health and social care service users.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

London Borough of Lewisham

3rd Floor, Laurence House, 1 Catford Road

London

SE6 4RU

UK

Contact person: Ms Cheryl Reynolds

Telephone: +44 2083146079

E-mail: cheryl.reynolds@lewisham.gov.uk

NUTS: UKI44

Internet address(es)

Main address: http://www.lewisham.gov.uk

Address of the buyer profile: http://www.lewisham.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com/Advert/Index?advertId=64013e9a-e0d3-e911-80fa-005056b64545


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com/Advert/Index?advertId=64013e9a-e0d3-e911-80fa-005056b64545


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Re-commissioning of Healthwatch and NHS Complaints Advocacy Services

Reference number: DN434929

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The provider will have the responsibility for the delivery of the six key roles of Healthwatch and the NHS Complaints Advocacy Service. The duties are focussed on informing local people of the provision of health and social care services and involving people in the scrutiny of the services. The Health and Social Care Act 2012 requires local authorities with social care responsibilities to commission Healthwatch as the main public and patient engagement mechanism for health and social care service users.

II.1.5) Estimated total value

Value excluding VAT: 629 712.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

98000000

85320000

II.2.3) Place of performance

NUTS code:

UKI44

II.2.4) Description of the procurement

The provider will have the responsibility for the delivery of the six key roles of Healthwatch and the NHS Complaints Advocacy Service. The duties are focussed on informing local people of the provision of health and social care services and involving people in the scrutiny of the services. The Health and Social Care Act 2012 requires local authorities with social care responsibilities to commission Healthwatch as the main public and patient engagement mechanism for health and social care service users.

II.2.5) Award criteria

Criteria below:

Cost criterion: Cost / Weighting: 50

II.2.6) Estimated value

Value excluding VAT: 629 712.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

End: 31/03/2023

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.12) Information about electronic catalogues

Tenders must be presented in the form of electronic catalogues or include an electronic catalogue

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 21/10/2019

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 16/09/2019

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

London Borough of Lewisham

Catford

UK

VI.5) Date of dispatch of this notice

12/09/2019

Current Notes