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Notice Summary

UK-Ruthin: Research and Engagement Consultancy Service
GB003M95046
Denbighshire County Council
29 August 2019
20 September 2019
Contract Notice - Open Procedure
No

Notice Abstract

Denbighshire County Council wishes to procure an independent research & engagement consultancy service as part of a wider three-year project around implementing a corporate approach to engagement and facilitating an improved opportunity for communities in Denbighshire to have an active involvement in how services they use and/or care about are designed and delivered in the future.The overall aims for the project are:In Year One• To explore in more depth the reasons behind the negative opinions expressed in the Residents’ Surveys and to establish a baseline for how consultation and engagement activities conducted by the Council are perceived by the communities it serves, including:o The perceived level of consultation and engagement activities carried out by the Council with communities, both as part of ‘business as usual’ and around major changes to the delivery of key serviceso The perceived quality of these activitieso The perceived value of these activities to the communities they involve•To outline recommendations for new or improved, creative, community-led, practicable solutions as to how the Council may improve upon this baseline perception.In Years Two and Three•To monitor with communities how they perceive any efforts the Council is making to improve engagement and consultation activities, based on the feedback received in Year One.•To monitor whether more people are taking part in consultation and engagement activities which are directly attributable to having engaged with the project or any new procedures implemented by recommendation of the project.•To continue to define how the Council can improve perceptions around the amount and quality of engagement work it carries out as part of ‘business as usual’ and how it handles engagement around major changes to services.

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Denbighshire County Council

Wynnstay Road,

Ruthin

LL15 1YN

UK

Dee Joyce

+44 1824706192

Procurement@denbighshire.gov.uk

www.denbighshire.gov.uk
https://supplierlive.proactisp2p.com/Account/Login
https://supplierlive.proactisp2p.com/Account/Login

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Research and Engagement Consultancy Service

2.2

Description of the goods or services required

Denbighshire County Council wishes to procure an independent research & engagement consultancy service as part of a wider three-year project around implementing a corporate approach to engagement and facilitating an improved opportunity for communities in Denbighshire to have an active involvement in how services they use and/or care about are designed and delivered in the future.

The overall aims for the project are:

In Year One

• To explore in more depth the reasons behind the negative opinions expressed in the Residents’ Surveys and to establish a baseline for how consultation and engagement activities conducted by the Council are perceived by the communities it serves, including:

o The perceived level of consultation and engagement activities carried out by the Council with communities, both as part of ‘business as usual’ and around major changes to the delivery of key services

o The perceived quality of these activities

o The perceived value of these activities to the communities they involve

•To outline recommendations for new or improved, creative, community-led, practicable solutions as to how the Council may improve upon this baseline perception.

In Years Two and Three

•To monitor with communities how they perceive any efforts the Council is making to improve engagement and consultation activities, based on the feedback received in Year One.

•To monitor whether more people are taking part in consultation and engagement activities which are directly attributable to having engaged with the project or any new procedures implemented by recommendation of the project.

•To continue to define how the Council can improve perceptions around the amount and quality of engagement work it carries out as part of ‘business as usual’ and how it handles engagement around major changes to services.

2.3

Notice Coding and Classification

73000000 Research and development services and related consultancy services
73110000 Research services
73200000 Research and development consultancy services
73210000 Research consultancy services
73220000 Development consultancy services
73300000 Design and execution of research and development
79310000 Market research services
79311000 Survey services
79311100 Survey design services
79311200 Survey conduction services
79311210 Telephone survey services
79311300 Survey analysis services
79315000 Social research services
79320000 Public-opinion polling services
79330000 Statistical services
1013 Conwy and Denbighshire

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage - Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Time-limit for receipt of completed tenders
    20-09-2019  Time  12:00

Estimated award date
 14-10-2019

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

welsh

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Instructions

1. Log in to PROACTIS at https://supplierlive.proactisp2p.com

2. If you are already registered on the Proactis portal please Login and start at Step 14 of these instructions if not go to STEP 3

3. Click the “Sign Up” button at the bottom of the window

4. Enter your correct Organisation Name, address and Primary Contact Details. You will need to create the Organisation ID and User Name. If you have a generic email address for your organisation e.g. tenders@xxx.co.uk then please use this as the primary contact email address.

5. Please make a note of the Organisation ID and User Name, then click “Register”

6. You will receive an email asking you to “Click here to activate your account”. This takes you to Enter Organisation Details.

7. Please enter the information requested, click the “>” on the screen and follow the instructions

5.1

ensuring that you enter all applicable details.

8. In the Classification screen please ensure that you select the Product Classification Codes (CPV Codes) that appear in the tender notice. Please ensure that the selected codes are relevant to your

5.1

business to ensure that you get notification of opportunities that are of interest.

9. In the Buyers screen please select Denbighshire County Council (you may register with other organisations if you wish)

10. In the Primary Contact Details screen please ensure that all information is complete. (Please see note 4 above)

11. Accept the Terms and Conditions and then click “>”. This takes you to the Welcome window.

12. In the Finish screen please enter a new password and note all your Login details for future reference.

13. Now click “Complete Registration” and you will enter the Supplier Network page.

14. On the centre of the screen click “Opportunities”. This will take you to the list of current opportunities available to you.

15. Click the “>” that relates to this notice, this will take you into the PQQ or Tender Request and click “Register Interest”. Note there may be several opportunities that appear on this screen, please

ensure that you select the correct one.

16. In the “Your Opportunities” screen please note the closing time and date for completion of the relevant project. Please review the “Items” tab (Tender stage only) and the Documents tab (PQQ and Tender stages) as there will be information relating to the project held here. The Documents are

accessed by clicking the down arrow underneath the General tab. Please ensure that you download all documents to your PC as you will be required to complete and upload some of them as part of your submission. There are instructions on how to complete your submission in the Guidance for Bidders document.

17. You can now either create your response”, or “Decline” this opportunity.

(WA Ref:95046)

5.2

Additional Documentation

5.3

Publication date of this notice

 29-08-2019