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Notice Summary

IE-Ireland: Provision of Microsoft Dynamics 365 CRM Services
GB003ZM307136
ITSLIGO
27 August 2019
16 September 2019
Contract Notice - Other
No

Notice Abstract

IT Sligo seek a Partner of Record for our use of MS Dynamics 365 Customer Relationship Management (CRM) solution. Services will include development support to build on our initial pilot solution plus technical support, over two years. The development will enable improved processes that will support the IT Sligo Strategic Plan. The initial pilot introduced limited processes to tackle stakeholder engagement and student recruitment. We intend to manage development work over the timeframe of this contract by scoping and managing individual projects, each with a duration of about 4 months. We aim to limit the development spend on each of these projects to under €25k, completing 4 projects in the two year period of the contract. We do not require the supplier to provide licences for Dynamics 365

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


ITSLIGO

Ash Lane , Sligo

Ireland


IE

Caroline Burke

N/A


N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Provision of Microsoft Dynamics 365 CRM Services

2.2

Description of the goods or services required

IT Sligo seek a Partner of Record for our use of MS Dynamics 365 Customer Relationship Management (CRM) solution. Services will include development support to build on our initial pilot solution plus technical support, over two years.

The development will enable improved processes that will support the IT Sligo Strategic Plan. The initial pilot introduced limited processes to tackle stakeholder engagement and student recruitment. We intend to manage development work over the timeframe of this contract by scoping and managing individual projects, each with a duration of about 4 months. We aim to limit the development spend on each of these projects to under €25k, completing 4 projects in the two year period of the contract.

We do not require the supplier to provide licences for Dynamics 365

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

n/a

4.3

Time Limits

   16-09-2019  Time 13:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please visit the following portal to view this notice:

https://irl.eu-supply.com/ctm/Supplier/PublicPurchase/152557/0/0?returnUrl=ctm/Supplier/PublicTenders&b=ETENDERS_SIMPLE

Response deadline (Irish time): 16/09/2019 at 13:00 hrs

(MT Ref:307136)

5.2

Additional Documentation

5.3

Publication date of this notice

 27-08-2019