II.2.2) Additional CPV code(s)
II.2.3) Place of performance
Main site or place of performance:
Civic Offices, Wood Quay, Dublin 8.
II.2.4) Description of the procurement
Dublin City Council has a wide range of ICT services and processes to support many business functions within Dublin City Council. Services provided by the Information Systems (IS) Department are provided through a number of data centres incorporating a diverse range of technologies and applications, which include Citrix and Citrix related hardware. A range of security policies are documented and are currently in place in DCC. Complex disaster recovery and business continuity processes have been established to ensure that business services can continue in most emergency situations and required maintenance events with minimal levels of downtime. Dublin City Council is currently running Citrix Xenapp 7.15 on Windows 2008 R2 SP1 on VMware hosts. There are currently 40 virtual Xenapp 7.15 servers running over 8 VMware physical servers which, includes, 1 web interface server and 1 data collector which accommodates up to 1 300 concurrent users. Citrix Software and licenses, scripts (logon, SQL, server build and maintenance), group policy objects and custom administrative templates as well as Farm documentation. Dublin City Council currently deploys 4 Citrix Netscaler MPX 8200s for server load balancing, application acceleration, and application firewall and access gateway.
Dublin City Council has an annual Gold Subscription with Citrix for Netscaler support. Dublin City Council currently deploys Access Gateway via Netscaler as the primary remote access for staff. Dublin City Council has an annual subscription with Safenet for licenses and support. Share file is the only file sharing tool permitted for Dublin City Council users. Dublin City Council currently deploys an on premise solution for 700 users. Dublin City Council currently deploys Symantec Endpoint Protection V14 across the Xenapp Farm.
This tender is for the provision of a managed service to support and ensure the services outlined above are maintained with minimal disruption to business users.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT: 1 200 000.00 EUR
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
The framework period will initially be for 2 years with the possibility of extending it by a further 2 years (1 year at time, following satisfactory performance of the successful tenderer) at the sole discretion of DCC.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
II.2.11) Information about options
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: