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Notice Summary

UK-Leicester: Library Self Service Solutions (PRE-MARKET ENGAGEMENT)
GB003ZM305529
Leicester City Council
12 August 2019
02 September 2019
Contract Notice - Other
No

Notice Abstract

Pre-market Engagement for Library Self Service Solutions Leicester City Council (the Council) is undertaking a transformation programme to update it’s library RFID self-service book issue solution and potentially to provide a customer self-access solution for library buildings. Leicester City Council runs 16 Public Libraries and 1 satellite library. Following the recent Transforming Neighbourhood Services programme many library services have been co-located within larger multi-service centre buildings to deliver efficiencies through bringing services together under one roof. Co-located services may include libraries, community centres and Council Housing service front of house reception. Self-service kiosks running RFID technology have been deployed to enable staff from different services to oversee the library provision in busy multi-service buildings, and to allow library staff to deal with more complex enquiries such as public computer support and signposting for customer service enquiries. The Council is seeking to update it’s current RFID self service kiosks and associated equipment to provide up to date equipment and to improve the customer experience. The Council is also interested in the wider options available for the provision of library self-access systems which could provide additional access to library facilities outside of core staffed opening hours. The Council is interested in self-access solutions available from suppliers. Self-access solutions would provide integrated systems to enable registered and inducted library members to access library buildings at specified times using their library card, to manage their own library loans and payments through self-service kiosks, and to be alerted when the library is due to close. It is assumed that CCTV monitoring would form part of the solution to ensure a safe library space during unstaffed hours. Keywords Library RFID Self Service System , Self-Access solutions, Library Self Service Solutions

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Leicester City Council

N/A

Leicester


UK

Pamela Chirara

N/A

pamela.chirara@leicester.gov.uk

N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Library Self Service Solutions (PRE-MARKET ENGAGEMENT)

2.2

Description of the goods or services required

Pre-market Engagement for Library Self Service Solutions

Leicester City Council (the Council) is undertaking a transformation programme to update it’s library RFID self-service book issue solution and potentially to provide a customer self-access solution for library buildings. Leicester City Council runs 16 Public Libraries and 1 satellite library. Following the recent Transforming Neighbourhood Services programme many library services have been co-located within larger multi-service centre buildings to deliver efficiencies through bringing services together under one roof. Co-located services may include libraries, community centres and Council Housing service front of house reception. Self-service kiosks running RFID technology have been deployed to enable staff from different services to oversee the library provision in busy multi-service buildings, and to allow library staff to deal with more complex enquiries such as public computer support and signposting for customer service enquiries. The Council is seeking to update it’s current RFID self service kiosks and associated equipment to provide up to date equipment and to improve the customer experience. The Council is also interested in the wider options available for the provision of library self-access systems which could provide additional access to library facilities outside of core staffed opening hours. The Council is interested in self-access solutions available from suppliers. Self-access solutions would provide integrated systems to enable registered and inducted library members to access library buildings at specified times using their library card, to manage their own library loans and payments through self-service kiosks, and to be alerted when the library is due to close. It is assumed that CCTV monitoring would form part of the solution to ensure a safe library space during unstaffed hours.

Keywords

Library RFID Self Service System , Self-Access solutions, Library Self Service Solutions

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Estimated contract dates

Start date 10/09/2019

End date 09/09/2025

Region(s) of supply

Leicester

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

DN428681

4.3

Time Limits

   02-09-2019  Time 10:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please visit the following portal to view this notice:

https://procontract.due-north.com/Advert?advertId=a0ff3e6d-b3ba-e911-80f8-005056b64545

Expression of interest deadline : 02/09/2019 at 10:00 hrs

(MT Ref:305529)

5.2

Additional Documentation

5.3

Publication date of this notice

 12-08-2019