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Notice Summary

IE-Ireland: Visitor Engagement Service Excellence Training Programme
GB003ZM303894
Fáilte Ireland-National Tourism Development Authority
26 July 2019
16 August 2019
Contract Notice - Other
No

Notice Abstract

To develop and implement a bespoke Service Excellence programme for Visitor Engagement staff. This programme would focus on the roles of the Visitor Engagement team in servicing and meeting the evolving needs of our walk-in visitors to the Tourist Information Centres.

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Fáilte Ireland-National Tourism Development Authority

88-95 Amiens Street, Dublin 1

Ireland


IE

Sabrina Jones

N/A


N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Visitor Engagement Service Excellence Training Programme

2.2

Description of the goods or services required

To develop and implement a bespoke Service Excellence programme for Visitor Engagement staff. This programme would focus on the roles of the Visitor Engagement team in servicing and meeting the evolving needs of our walk-in visitors to the Tourist Information Centres.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

VE/2019/02 -

4.3

Time Limits

   16-08-2019  Time 12:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please visit the following portal to view this notice:

https://irl.eu-supply.com/app/rfq/publicpurchase_frameset.asp?PID=151277&B=ETENDERS_SIMPLE&PS=1&PP=ctm/Supplier/PublicTenders

Response deadline (Irish time) 16-08-2019 at 12:00 hrs.

(MT Ref:303894)

5.2

Additional Documentation

5.3

Publication date of this notice

 26-07-2019