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Notice Summary

Title:
UK-Middlesbrough: Telephony Services
Document Ref:
GB003ZM301400
Document Type:
Contract Notice - Other
Published By:
Teesside University
Date Published:
04 July 2019
Deadline Date:
21 August 2019
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

Teesside University’s telephony services are primarily based upon two platforms: •Unify iSDX telephone system supporting approximately 2,000 telephones. •Microsoft Skype for Business (SfB) solution supporting approximately 200 telephones. Additionally, the University has invested in Microsoft Teams for their Unified Communication requirements for staff and students, supporting 800 academic staff and 4000 students. A recent assessment was completed on the risks associated with the continued use of its aging iSDX system. Accordingly, it is necessary for the University to commence a process to remove the dependency upon these systems. The University now wishes to appoint a supplier to assist with the implementation of its telephone service including: •The Provision of a replacement voice, associated applications and services to support between 1,320 and 2,200 users. The balance of users will use Microsoft Teams for their telephony requirements (these will be the more agile users). To accommodate the above, the proposed solution shall be designed to support all 2,200 users – but user licensing shall initially be provided for 1,320 (60%) of users.

Notice Details

CONTRACT NOTICE – NATIONAL

SUPPLIES

1 Authority Details

1.1

Authority Name and Address

Teesside University
N/A
Middlesbrough UK
N/A N/A
tenders@tees.ac.uk N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Telephony Services

2.2

Description of the goods or services required

Teesside University’s telephony services are primarily based upon two platforms:

•Unify iSDX telephone system supporting approximately 2,000 telephones.

•Microsoft Skype for Business (SfB) solution supporting approximately 200 telephones.

Additionally, the University has invested in Microsoft Teams for their Unified Communication requirements for staff and students, supporting 800 academic staff and 4000 students.

A recent assessment was completed on the risks associated with the continued use of its aging iSDX system. Accordingly, it is necessary for the University to commence a process to remove the dependency upon these systems.

The University now wishes to appoint a supplier to assist with the implementation of its telephone service including:

•The Provision of a replacement voice, associated applications and services to support between 1,320 and 2,200 users. The balance of users will use Microsoft Teams for their telephony requirements (these will be the more agile users). To accommodate the above, the proposed solution shall be designed to support all 2,200 users – but user licensing shall initially be provided for 1,320 (60%) of users.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Estimated Value of Requirement: Category G: 500K to 1M Currency: GBP

Period of Work Start date: 16/12/2019

Period of Work End date: 15/12/2024

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

18.40

4.3

Time Limits

   21-08-2019  Time 17:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please visit the following portal to view this notice:

https://www.delta-esourcing.com/tenders/UK-GB-Middlesbrough:-Telephony/4WBH99W56Z

Deadline for Expression of Interest: 21/08/2019 at 17:00 hrs

(MT Ref:301400)

5.2

Additional Documentation

5.3

Publication date of this notice

 04-07-2019

Current Notes