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Notice Summary

Title:
UK-Edinburgh: Electronic Payments and Associated Services
Document Ref:
TED32SJUN358120
Document Type:
Contract Notice - Open Procedure
Published By:
Procurement for Housing Ltd (t/a PfH Scotland)
Date Published:
24 June 2019
Deadline Date:
24 July 2019
Document Source:
Framework/DPS:
Yes
Alert Profile:
Labels:

Notice Abstract

The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.

Notice Details

Contract Notice (below OJEU threshold)

Section I: Contracting Change authority

I.1) Name and addresses

Procurement for Housing Ltd (t/a PfH Scotland)

95 McDonald Road

Edinburgh

EH7 4NS

UK

Telephone: +44 8000315405

E-mail: mhough@pfh.co.uk

NUTS: UKM

Internet address(es)

Main address: http://www.pfhscotland.co.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA18142

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://www.mytenders.co.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

http://www.mytenders.co.uk


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Electronic Payments and Associated Services

II.1.2) Main CPV code

66170000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The purpose of this Framework Agreement is to provide Electronic Payment Services and Debt Management Solutions for PfH Members.The Framework will enable PfH Members to offer their Customers a range of payment options in relation to Rent, Council Tax, Penalty charges, Sundry debts and other sundries and associated payments.Payment Networks will be located at convenient payment access points nationwide. The Solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the Framework will offer PfH Members a Technology Solution to enable them to better manage their debt, based on intelligent analytics and profiling.

II.1.5) Estimated total value

Value excluding VAT: 60 000 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Multiple Network Managed Services

II.2.2) Additional CPV code(s)

66170000

66172000

66151000

66150000

79211200

64216110

30237131

30160000

30162000

30199200

22455000

30197645

79340000

48100000

48217000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

The Multiple Network Managed Service Organisations (Suppliers) are expected to capture and consolidate payments from Clients/Tenants through its supply chain of multiple established payment network providers and other payment solution providers, subsequently transferring consolidated funds and reconciled management information by electronic means to the PfH Member. In addition, it is a requirement that the Organisations (Suppliers) can supply and facilitate the provision of plastic electronic payment cards incorporating a magnetic stripe/barcode, and paper letters/bills with a printed barcode for and on behalf of PfH Members to their Clients/Tenants. It is PfH's intention to award a place on Lot 1 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.6) Estimated value

Value excluding VAT: 40 000 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Single Network Managed Services

II.2.2) Additional CPV code(s)

66170000

66172000

66151000

66150000

79211200

64216110

30237131

30160000

30162000

30199200

22455000

30197645

79340000

48100000

48217000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

By definition, the Single Network Solution Organisation (Supplier) is expected to consolidate payments from Clients/Tenants and reconcile management information from only one network solution (e.g. either Post Office, PayPoint or similar network provider) from which the payments were made, subsequently transferring consolidated funds and reconciled management information to the PfH member.It is PfH's intention to award a place on Lot 2 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.6) Estimated value

Value excluding VAT: 10 000 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Debt Strategy Services

II.2.2) Additional CPV code(s)

48482000

48100000

48460000

48217000

66171000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot 3 will enable PfH Members to access software and services in order to support their debt management strategies, improve the collection rate of payments and promote efficiency within the debt recovery departments of PfH Members. The solution will entail stakeholder engagement, the provision of a technological solution to better manage the approach to debt collection and associated advice and support services.It is PfH's intention to award a place on Lot 3 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and the ability to supply a solution that will afford positive and tangible outcomes for PfH Members, in the proactive management of their debt collection processes.

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.6) Estimated value

Value excluding VAT: 10 000 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As set out in the Procurement documentation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with several operators.

Envisaged maximum number of participants to the framework agreement: 9

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 24/07/2019

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 24/07/2019

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

This Framework may be used by any contracting authority listed in or referred to in the OJEU Notice. Thisincludes:

— All current members of PfH at the time of the OJEU notice for this procurement any registered provider ofsocial housing (or Welsh registered social landlord, or Scottish registered social registered social landlord) thatbecomes a member of PfH during the period of the Framework Agreement;

— Any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England,Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom ofInformation (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any timeduring the period of the Framework Agreement;

— Any local authority (as defined in the Local Government Act 1972 for public authorities in England and Walesor as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in theLocal Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a memberof PfH at any time during the period of the Framework Agreement;

— Any housing Arm's Length Management Organisation (ALMO) that becomes a member of PfH during theperiod of the Framework Agreement;

— Any wholly owned subsidiaries of any of the above Organisations and any other contracting authority listedon the following page of the PfH website -http://procurementforhousing.co.uk/permissible-users/ at the time ofthe OJEU notice for this procurement.

NOTE: To register your interest in this notice and obtain any additional information please visit the myTendersWeb Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213001.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A userguide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic responsewell in advance of the closing time to avoid any last minute problems

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=588509.

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

As set out in the Procurement Documentation

(SC Ref:588509)

VI.4) Procedures for review

VI.4.1) Review body

Procurement for Housing Ltd (t/a PfH Scotland)

95 McDonald Road

Edinburgh

EH7 4NS

UK

Telephone: +44 8000315405

Internet address(es)

URL: http://www.pfhscotland.co.uk

VI.5) Date of dispatch of this notice

24/06/2019

Current Notes