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Notice Summary

UK-Windsor: End of Life 24/7 Phone Hub Service (OPEN EARLY ENGAGEMENT)
GB003ZM295081
NHS South West Commissioning Support
06 May 2019
22 May 2019
Contract Notice - Other
No

Notice Abstract

End of Life 24/7 Phone Hub Service for East Berkshire CCG (PIN) The following is a PIN notice only and is being placed to alert providers to a potential future procurement exercise for a twenty four hours a day, seven days a week ("24/7") Phone Hub Service dedicated to end of life care. Any values and timescales stated within this PIN notice are for guideline purposes only and should not be taken as a guarantee. NHS East Berkshire Clinical Commissioning Group ("the CCG") wishes to re-commission a service which offers 24/7 access to advice and guidance (including prescribing) for all those involved in end of life care (defined as the last twelve months of life) for any patient (aged over 18) who is registered with an East Berkshire GP (including temporary residents). This includes (but is not limited to) any health and social care professional, the patients themselves and their families/carers. This service forms a critical part of the integrated approach with the wider Urgent and Emergency Care offer in East Berkshire and will need to link directly with the local 111 and EoLC Rapid Response services. The CCG's vision for people at the end of their lives is that they, their families, and the professionals involved in their care have 24/7 365 day access to specialist palliative advice and guidance, which ensures that care provision is joined up, and responsive. The service will aim to support individuals to remain in their preferred place of care and reduce avoidable ambulance conveyancing and hospital admissions. It will also engender confidence amongst professionals in supporting the delivery of exceptional end of life care. Timely access to advice and support will also minimise distress to families and people at the end of life knowing that at any time of the day they can reach experienced, specialist, and local clinicians.

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


NHS South West Commissioning Support

N/A

Windsor


UK

Mark Stanbrook

N/A

mstanbrook@nhs.net

N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

End of Life 24/7 Phone Hub Service (OPEN EARLY ENGAGEMENT)

2.2

Description of the goods or services required

End of Life 24/7 Phone Hub Service for East Berkshire CCG (PIN)

The following is a PIN notice only and is being placed to alert providers to a potential future procurement exercise for a twenty four hours a day, seven days a week ("24/7") Phone Hub Service dedicated to end of life care. Any values and timescales stated within this PIN notice are for guideline purposes only and should not be taken as a guarantee.

NHS East Berkshire Clinical Commissioning Group ("the CCG") wishes to re-commission a service which offers 24/7 access to advice and guidance (including prescribing) for all those involved in end of life care (defined as the last twelve months of life) for any patient (aged over 18) who is registered with an East Berkshire GP (including temporary residents). This includes (but is not limited to) any health and social care professional, the patients themselves and their families/carers.

This service forms a critical part of the integrated approach with the wider Urgent and Emergency Care offer in East Berkshire and will need to link directly with the local 111 and EoLC Rapid Response services. The CCG's vision for people at the end of their lives is that they, their families, and the professionals involved in their care have 24/7 365 day access to specialist palliative advice and guidance, which ensures that care provision is joined up, and responsive.

The service will aim to support individuals to remain in their preferred place of care and reduce avoidable ambulance conveyancing and hospital admissions. It will also engender confidence amongst professionals in supporting the delivery of exceptional end of life care. Timely access to advice and support will also minimise distress to families and people at the end of life knowing that at any time of the day they can reach experienced, specialist, and local clinicians.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Location of contract South East

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

n/a

4.3

Time Limits

   22-05-2019  Time 12:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please visit the following portal to view this notice:

https://www.contractsfinder.service.gov.uk/Notice/1bd6d639-5ca7-4d82-bb6e-066d916a586b?p=@FQxUlRRPT0=NjJNT08=U

Closing date 22 May 2019

(MT Ref:295081)

5.2

Additional Documentation

5.3

Publication date of this notice

 03-05-2019