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  • Notice Summary
    UK-Port Talbot: Tender for Protected Time for Learning - General Medical Services
    GB003M91796
    NWSSP - Procurement Services
    30 April 2019
    21 May 2019
    Contract Notice - Open Procedure
  • Notice Abstract

    1. Service ScopeThe agreement covers the following service during the afternoon of Protected Learning Time Session (PT4L) in Neath Port Talbot on behalf of Swansea Bay University Health Board (SBUHB):• Call handling• Clinical triage and treatment serviceThe Health Board wishes to commission this service for the period 1st June 2019 to 31st May 2020, during the PT4L sessions for a 1 year contract with the option of extending up to a maximum of 3 years.Cover will be provided for 20 GP Practices across 3 clusters in Neath Port Talbot for 6 sessions during the year.The provider will ensure the provision of staff, clinical and non-clinical including sufficient administration staff and management support to ensure safe and effective cover arrangements in line with the anticipated demand.The Health Board wishes to commission the provision of this service from appropriate premises in Neath Port Talbot. The use of the Yellow Suite in Neath Port Talbot Hospital is available should this be required.The provider will work in liaison with the Health Board to demonstrate safe systems of working in a safe and secure environment.NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=91796

  • Notice Details

    CONTRACT NOTICE – NATIONAL

    SERVICES

    1 Authority Details

    1.1

    Authority Name and Address


    NWSSP - Procurement Services

    Block A, Neath Port Talbot Hospital,

    Baglan

    SA12 7BX

    UK

    Nicola Craven

    +44 1639684436

    nicola.craven@wales.nhs.uk

    http://www.procurement.wales.nhs.uk
    https://etenderwales.bravosolution.co.uk/home.html
    https://etenderwales.bravosolution.co.uk/home.html

    1.2

    Address from which documentation may be obtained

    As in 1.1

    1.3

    Completed documents must be returned to:

    As in 1.1

    2 Contract Details

    2.1

    Title

    Tender for Protected Time for Learning - General Medical Services

    2.2

    Description of the goods or services required

    1. Service Scope

    The agreement covers the following service during the afternoon of Protected Learning Time Session (PT4L) in Neath Port Talbot on behalf of Swansea Bay University Health Board (SBUHB):

    • Call handling

    • Clinical triage and treatment service

    The Health Board wishes to commission this service for the period 1st June 2019 to 31st May 2020, during the PT4L sessions for a 1 year contract with the option of extending up to a maximum of 3 years.

    Cover will be provided for 20 GP Practices across 3 clusters in Neath Port Talbot for 6 sessions during the year.

    The provider will ensure the provision of staff, clinical and non-clinical including sufficient administration staff and management support to ensure safe and effective cover arrangements in line with the anticipated demand.

    The Health Board wishes to commission the provision of this service from appropriate premises in Neath Port Talbot. The use of the Yellow Suite in Neath Port Talbot Hospital is available should this be required.

    The provider will work in liaison with the Health Board to demonstrate safe systems of working in a safe and secure environment.

    NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=91796

    2.3

    Notice Coding and Classification

    79625000 Supply services of medical personnel
    85121200 Medical specialist services
    85141000 Services provided by medical personnel
    1017 Bridgend and Neath Port Talbot

    2.4

    Total quantity or scope of tender

    1. Service Scope

    The agreement covers the following service during the afternoon of Protected Learning Time Session (PT4L) in Neath Port Talbot on behalf of Swansea Bay University Health Board (SBUHB):

    • Call handling

    • Clinical triage and treatment service

    The Health Board wishes to commission this service for the period 1st June 2019 to 31st May 2020, during the PT4L sessions for a 1 year contract with the option of extending up to a maximum of 3 years.

    Cover will be provided for 20 GP Practices across 3 clusters in Neath Port Talbot for 6 sessions during the year.

    The provider will ensure the provision of staff, clinical and non-clinical including sufficient administration staff and management support to ensure safe and effective cover arrangements in line with the anticipated demand.

    The Health Board wishes to commission the provision of this service from appropriate premises in Neath Port Talbot. The use of the Yellow Suite in Neath Port Talbot Hospital is available should this be required.

    The provider will work in liaison with the Health Board to demonstrate safe systems of working in a safe and secure environment.

    2. Service Model

    During these sessions the Provider will agree to provide the following service from 1pm to 6:30pm on each date that is allocated to the PT4L Scheme The main aims of the service are to :

    Call Handling:

    • Receive and answer calls from patients registered in the relevant area.

    • Supply an administrative service that includes taking demographic details from the patient and establishing reason for call.

    • Using Adastra ACPPS to identify callers who may have an immediately life threatening condition quickly following contact and providing appropriate advice including facilitating transfer to the 999 Emergency Ambulance Service if required.

    • Entering relevant information onto the Adastra clinical system and ensuring that sufficient detail is available to the triaging doctor to enable them to make a clinical assessment.

    Clinical Triage & Face to Face

    • Telephone consultation by an appropriate health professional of all patients.

    • Face to Face appointments with an appropriate health professional for all patients identified as requiring a face to face appointment following telephone consultation.

    • Prescription of medicine as clinically appropriate and indicated.

    • Referral to other healthcare professionals as clinically appropriate and indicated.

    • Home Visits as clinically appropriate and indicated.

    • Liaise with and offer advice and support to other health care professionals as clinically appropriate and indicated.

    • To provide the practice with which the patient is registered information about the patients consultation within 24 hours of consulting with the patient.

    Standards

    • All of the above to be carried out within required standards which includes:

    o Answering calls within 60 seconds of the end of any welcome message

    o Identification of immediately life threatening conditions and handover to ambulance service within 3 minutes of identification

    • Provision of a Clinical Lead to oversee the Clinical Triage and Clinical Treatment elements of the service to ensure safe and effective cover arrangements during the period of the PT4L session.

    • Evaluation of the service provided by GP’s as part of examining the following data sets against the established baseline as follows:

    Date of PT4L session

    PT4L Month

    Crude rate of contacts per 10,000 patients

    Actual number of patient contacts.

    3 Conditions for Participation

    3.1

    Minimum standards and qualification required

    4 Administrative Information

    4.1

    Type of Procedure

    Single stage - Any candidate may submit a tender.

    4.2

    Reference number attributed to the notice by the contracting authority

    SBU-ITT-41728-001-NC-19

    4.3

    Time Limits

    Time-limit for receipt of completed tenders
        21-05-2019  Time  15:00

    Estimated award date
     01-07-2019

    4.5

    Language or languages in which tenders or requests to participate can be drawn up

    EN 

    4.6

    Tender Submission Postbox

    5 Other Information

    5.1

    Additional Information

    (WA Ref:91796)

    5.2

    Additional Documentation

    5.3

    Publication date of this notice

     30-04-2019