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Notice Summary

United Kingdom-London: Oystercard Supply
Document Ref:
Document Type:
Contract Notice - Restricted Procedure
Published By:
Transport for London
Date Published:
29 March 2019
Deadline Date:
18 April 2019
Document Source:
Alert Profile:

Notice Abstract

Establishment of a framework for the supply of contactless smartcards for the TfL ticketing and fare collection system.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

Transport for London

55 Broadway




Contact person: Ms Setutsi Aidam

Telephone: +44 2030545280



Internet address(es)

Main address:

Address of the buyer profile:

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent electronically to:

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Railway Services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

ICT13030 Framework for Oystercard Supply

Reference number: DN400598

II.1.2) Main CPV code



II.1.3) Type of contract


II.1.4) Short description

Establishment of a framework for the supply of contactless smartcards for the TfL ticketing and fare collection system.

II.1.5) Estimated total value

Value excluding VAT: 37 200 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:


II.2.4) Description of the procurement


The Oystercard (the “Card”) was launched in 2003. The current demand is around 11 000 000 cards per year comprising of 16 variants. The Cards enable TfL to collect a significant proportion of its 4 800 000 000 GBP plus revenue from customers using TfL services and some concessionary services. There are a number of variants printed with different artwork to meet the needs of different users of cards.

The version of the cards currently in use is the MIFARE DESFire EV1 cards. Introduced by TfL in 2010, the DESFire card is a multiprocessor card with 2 000 memory and utilises 112 bit keys in AES mode (and there are also some 4 000 memory variants of this card in use). The framework agreement resulting from this procurement will last for four (4) years with no option to be extended. The forecasted value of these orders is between 6 000 000 GBP and 9 000 000 GBP per annum at current levels of demand although this demand may vary.

In order to maintain service continuity, agility and provide competition, it is expected that at least three suppliers will be selected for the Framework Agreement. A maximum of 4 suppliers is intended, as this should be sufficient to meet business requirements and generate the appropriate level of competition for call-offs.

All cards supplied will be required to comply with the TfL Card Specification and Artwork which will form a schedule to the contract. Cards will be required in 15 different variants physically compliant with ISO 7810 ID-1 as follows:

— 14 variants with 2k NXP MIFARE DESFire EV1 memory chips, of which 1 variant is plain white and the other 13 variants are printed on both sides with artwork,

— 1 variant with 4k NXP MIFARE DESFire EV1memory chips, mostly plain white with minimal artwork printed on one side.

Out of scope:

The services of enablement, fulfilment and personalisation are not included in the scope of this procurement. TfL will enable the supplied Cards onto the TfL Revenue Collection System and will fulfil customer orders by loading specific travel products and entitlements where required, and will personalise cards for individual users where required.

II.2.5) Award criteria

Criteria below:

Quality criterion: Technical / Weighting: 60

Price / Weighting:  40

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.12) Information about electronic catalogues

Tenders must be presented in the form of electronic catalogues or include an electronic catalogue

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

See procurement documents.

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract

III.2.2) Contract performance conditions

See tender documents.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with several operators.

Envisaged maximum number of participants to the framework agreement: 4

Justification for any framework agreement duration exceeding 8 years:

IV.1.6) Information about electronic auction

An electronic auction will be used

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 18/04/2019

Local time: 16:00

IV.2.4) Languages in which tenders or requests to participate may be submitted


IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

Transport for London

55 Broadway




VI.5) Date of dispatch of this notice


Current Notes