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Notice Summary

UK-Oldbury: Quotation for Personal Safety – Dealing with Violent and Aggressive Situations
GB003ZM288329
Sandwell Metropolitan Borough Council
27 February 2019
12 March 2019
Contract Notice - Other
No

Notice Abstract

Quotation for Personal Safety – Dealing with Violent and Aggressive Situations Sandwell Metropolitan Borough Council, Learning and Development Team is seeking to appoint an experienced training provider to deliver Personal Safety – Dealing with Violent and Aggressive situations to a variety of teams across the organisation. Training is to be delivered at Sandwell metropolitan Borough Councils premises and the Council is seeking to appoint a single contractor for the provision of this service. The requirement is to ensure that the course is tailored to meet the various situations that work groups may come across. The focus will need to be at the preventative level and how to remove yourself safely from a situation. The training will focus on an element of customer care and how we raise customer care to reduce incidents and get a positive outcome. The estimated budget available for the delivery of this training is £20,000 and the contract period will be for two years commencing April 2019 to April 2021. However, this information is intended to assist with the preparation of your bid. The Council does not bind itself to this or any other figure and is not a guarantee of business which may be generated from this contract.

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Sandwell Metropolitan Borough Council

N/A

Oldbury


UK

Michelle Hackwood

N/A


N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Quotation for Personal Safety – Dealing with Violent and Aggressive Situations

2.2

Description of the goods or services required

Quotation for Personal Safety – Dealing with Violent and Aggressive Situations

Sandwell Metropolitan Borough Council, Learning and Development Team is seeking to appoint an experienced training provider to deliver Personal Safety – Dealing with Violent and Aggressive situations to a variety of teams across the organisation. Training is to be delivered at Sandwell metropolitan Borough Councils premises and the Council is seeking to appoint a single contractor for the provision of this service.

The requirement is to ensure that the course is tailored to meet the various situations that work groups may come across. The focus will need to be at the preventative level and how to remove yourself safely from a situation. The training will focus on an element of customer care and how we raise customer care to reduce incidents and get a positive outcome.

The estimated budget available for the delivery of this training is £20,000 and the contract period will be for two years commencing April 2019 to April 2021. However, this information is intended to assist with the preparation of your bid. The Council does not bind itself to this or any other figure and is not a guarantee of business which may be generated from this contract.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Contract Start : 01 April 2019

Contract End : 31 March 2021

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

CPS 192

4.3

Time Limits

   12-03-2019  Time 15:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please visit the following portal to view this notice:

https://in-tendhost.co.uk/sandwellmbc/aspx/ProjectManage/2352

Date documents can be requested until : 12 Mar 2019 at 15:00 hrs

(MT Ref:288329)

5.2

Additional Documentation

5.3

Publication date of this notice

 27-02-2019