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  • Notice Summary
    United Kingdom-Motherwell: Adult Carer and Young Carer Support Services
    462799-2018
    North Lanarkshire Council
    20 October 2018
    06 December 2018
    Contract Notice - Open Procedure
  • Notice Abstract

    The contract will deliver a range of support services for unpaid adult carers and unpaid young carers caring for people who reside in North Lanarkshire, to support implementation of the Carers (Scotland) Act 2016 and the development and implementation of a North Lanarkshire Strategy for Carers for 2019 onwards.

  • Notice Details

    Contract notice

    Directive 2014/24/EU - Public Sector Directive

    Directive 2014/24/EU

    Section I: Contracting Change entity

    I.1) Name and addresses

    North Lanarkshire Council

    Civic Centre, Windmillhill Street

    Motherwell

    ML1 1AB

    UK

    Contact person: Jenny Weaver, Service Manager, Quality Assurance

    Telephone: +44 1698332084

    E-mail: QualityAssurance@northlan.gov.uk

    NUTS: UKM84

    Internet address(es)

    Main address: http://www.northlanarkshire.gov.uk

    Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00010

    I.3) Communication

    The procurement documents are available for unrestricted and full direct access, free of charge at:

    https://www.publictendersscotland.publiccontractsscotland.gov.uk


    Additional information can be obtained from the abovementioned address


    Tenders or requests to participate must be sent electronically to:

    https://www.publictendersscotland.publiccontractsscotland.gov.uk


    Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

    https://www.publictendersscotland.publiccontractsscotland.gov.uk


    I.4) Type of the contracting authority

    Regional or local authority

    I.5) Main activity

    General public services

    Section II: Object

    II.1) Scope of the procurement

    II.1.1) Title

    North Lanarkshire Adult Carer and Young Carer Support Services

    Reference number: CPT-DS-HSC-18-411

    II.1.2) Main CPV code

    85000000

     

    II.1.3) Type of contract

    Services

    II.1.4) Short description

    The contract will deliver a range of support services for unpaid adult carers and unpaid young carers caring for people who reside in North Lanarkshire, to support implementation of the Carers (Scotland) Act 2016 and the development and implementation of a North Lanarkshire Strategy for Carers for 2019 onwards.

    II.1.5) Estimated total value

    Value excluding VAT: 9 037 629.00 GBP

    II.1.6) Information about lots

    This contract is divided into lots: Yes

    Tenders may be submitted for all lots

    II.2) Description

    Lot No: 1

    II.2.1) Title

    Direct Support for Adult Carers

    II.2.2) Additional CPV code(s)

    85310000

    II.2.3) Place of performance

    NUTS code:

    UKM84


    Main site or place of performance:

    North Lanarkshire, Scotland.

    II.2.4) Description of the procurement

    Support delivered under Lot 1: direct support for adult carers will be delivered to unpaid adult carers who care for people who reside within North Lanarkshire. The Provider will ensure that adult carers have access to a full spectrum of preventative approaches and supports that enable them to achieve and maintain optimum wellbeing, and be fully supported to continue their caring role.

    Key elements shall include the promotion and provision of:

    — holistic support that reflects adult carers’ own strengths, fluctuating needs and personal preferences,

    — range of supports including telephone, website, 1:1 and/or peer support,

    — an organic service to respond to adult carers,

    — services that promote equality,

    — adult carer support plan development, implementation and review that will reflect local eligibility criteria, outcomes approach, and timely responses to the cared for person’s unique circumstances,

    — information for adult carers and professionals on short break opportunities,

    — range of dynamic short breaks for adult carers,

    — engagement at national level with relevant organisations to maximise short break opportunities,

    — services that will ensure that adult carer needs are met at key points of transition e.g becoming a carer or withdrawing from the caring role,

    — develop and deliver a range of training opportunities to support and enhance the adult carer role,

    — work in full partnership with local and national third sector, independent and statutory organisations to promote optimum adult carer support approaches, avoid duplication of support and services and maximise resources,

    — The service will develop and maintain appropriate information management systems which can provide relevant census data and other information as requested.

    II.2.5) Award criteria

    Criteria below:

    Quality criterion: Quality / Weighting: 80 %

    Price / Weighting:  20 %

    II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

    Start: 01/03/2019

    End: 28/02/2023

    This contract is subject to renewal: Yes

    Description of renewals:

    Initial duration of 4 years (1.3.2019 to 28.2.2023) with the option at the council's sole discretion of up to 2 periods of extension, the first for up to 2 years (to 28.2.2025) and a further period of up to 1 year (to 28.2.2026), a maximum extension of up to 3 years.

    Please note that the start date may be subject to change.

    II.2.9) Information about the limits on the number of candidates to be invited

    II.2.10) Information about variants

    Variants will be accepted: No

    II.2.11) Information about options

    Options: No

    II.2.13) Information about European Union funds

    The procurement is related to a project and/or programme financed by European Union funds: No

    Lot No: 2

    II.2.1) Title

    Young Carer Support Services

    II.2.2) Additional CPV code(s)

    85311300

    II.2.3) Place of performance

    NUTS code:

    UKM84


    Main site or place of performance:

    North Lanarkshire, Scotland

    II.2.4) Description of the procurement

    Support delivered under Lot 2: young carer support services will be delivered to unpaid young carers of people who reside in North Lanarkshire. Support will be delivered to young carers up to the age of 18 years or 18 years old and still at school, or until the transition to adult carer services and the completion of an adult carer support plan.

    The Provider will work to improve the lives and well-being of young carers through assessment, support, information and partnership working with other agencies and organisations.

    The Provider shall ensure that young carers have access to a full spectrum of preventative approaches and supports that enable them to achieve and maintain optimum wellbeing, and be fully informed and supported to continue their caring role. Key elements shall include the promotion and provision of:

    — holistic and responsive support that reflects young carers’ needs and personal preferences,

    — a range of supports including telephone, website, 1:1 and/or peer support,

    — signposting and support to access other appropriate services and resources,

    — services that ensure young carers needs’ are met at key points of transition,

    — services that are designed and delivered in a way that reflects young peoples’ wishes and opinions and ensures their views are considered and taken into account

    — young carer statement development, implementation and review that will reflect local eligibility criteria, outcomes approach, timely responses to the cared for person’s unique circumstances,

    — dynamic short break services that will develop and promote a resource directory for young carers and professionals,

    — engage at national level with relevant organisations to maximise short break opportunities for young carers,

    — work in full partnership with local and national third sector, independent and statutory organisations to promote optimum young carer support approaches, avoid duplication of support and services and maximise resources,

    — the service will develop and maintain appropriate information management systems which can provide relevant census data and other information as requested.

    II.2.5) Award criteria

    Criteria below:

    Quality criterion: Quality / Weighting: 80 %

    Price / Weighting:  20 %

    II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

    Start: 01/03/2019

    End: 28/02/2023

    This contract is subject to renewal: Yes

    Description of renewals:

    Initial duration of 4 years (1.3.2019 to 28.2.2023) with the option at the council's sole discretion of up to 2 periods of extension, the first for up to 2 years (to 28.2.2025) and a further period of up to 1 year (to 28.2.2026), a maximum extension of up to 3 years.

    Please note that the start date may be subject to change.

    II.2.9) Information about the limits on the number of candidates to be invited

    II.2.10) Information about variants

    Variants will be accepted: No

    II.2.11) Information about options

    Options: No

    II.2.13) Information about European Union funds

    The procurement is related to a project and/or programme financed by European Union funds: No

    Lot No: 3

    II.2.1) Title

    Adult Carers Campaigning, Information and Representation Services

    II.2.2) Additional CPV code(s)

    85320000

    II.2.3) Place of performance

    NUTS code:

    UKM84


    Main site or place of performance:

    North Lanarkshire, Scotland

    II.2.4) Description of the procurement

    Support delivered under Lot 3: adult carers campaigning, information and representation services will be delivered to unpaid adult carers who care for people who are resident in North Lanarkshire.

    The Provider will work collaboratively with all key individuals and stakeholders to identify adult carers and ensure effective delivery of a responsive campaigning, information and representation service.

    Key elements shall include:

    — the promotion and support to ensure adult carer representation at a local and national level,

    — a lead role in the standardisation and promotion of consistent provision of information across all relevant agencies in respect of,

    — adult carers’ rights,

    — income maximisation,

    — education and training,

    — independent advocacy,

    — health and wellbeing, GP and other community health settings,

    — bereavement support,

    — emergency and future planning,

    — work in full partnership with local and national third sector, independent and statutory organisations to promote optimum adult carer support approaches, avoid duplication of support and services and maximise resources,

    — the service will develop and maintain appropriate information management systems which can provide relevant census data and other information as requested.

    The Provider will support local statutory, independent and third sector organisations to ensure that information for adult carers is consistent and reflects North Lanarkshire’s strategic priorities and ethos. This role will recognise other providers' and agencies' responsibility to provide information.

    The Provider will work closely with adult carers to support then to promote, articulate and represent their own and other unpaid carers' issues and views, ensuring that they can influence and contribute to policy development, service provision and evaluation locally and nationally. Whilst not exhaustive, this will include:

    — tailored training and support for adult carers to facilitate their involvement in relevant planning and consultation groups,

    — promotion of adult carer involvement in local voluntary and statutory forums,

    — direct representation of adult carers’ views,

    — awareness raising of local and national adult carer issues within both local and national arenas.

    II.2.5) Award criteria

    Criteria below:

    Quality criterion: Quality / Weighting: 80 %

    Price / Weighting:  20 %

    II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

    Start: 01/03/2019

    End: 28/02/2023

    This contract is subject to renewal: Yes

    Description of renewals:

    Initial duration of 4 years (1.3.2019 to 28.2.2023) with the option at the Council's sole discretion of up to 2 periods of extension, the first for up to 2 years (to 28.2.2025) and a further period of up to 1 year (to 28.2.2026), a maximum extension of up to 3 years.

    Please note that the start date may be subject to change.

    II.2.9) Information about the limits on the number of candidates to be invited

    II.2.10) Information about variants

    Variants will be accepted: No

    II.2.11) Information about options

    Options: No

    II.2.13) Information about European Union funds

    The procurement is related to a project and/or programme financed by European Union funds: No

    Section III: Legal, economic, financial and technical information

    III.1) Conditions for participation

    III.1.2) Economic and financial standing

    List and brief description of selection criteria:

    Insurance requirements.

    Other economic and financial requirements.


    Minimum level(s) of standards required:

    ESPD(S) clauses 4B.5.1,4B.5.2 and 4B.5.3 — Insurance requirements:

    It is a requirement of this contract that tenderers hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employer’s (Compulsory) Liability Insurance = 10 000 000 GBP.

    Public Liability Insurance = 5 000 000 GBP.

    ESPD(S) clauses 4B.6 and 4B.6.1 — Other economic or financial requirements:

    Tenderers will be required to demonstrate the financial capability to undertake the contract. Tenderers will be required to provide audited accounts for the most recent three years or alternative evidence of financial standing. The Council may request further information to assist with assessment of financial risk.

    III.1.3) Technical and professional ability

    List and brief description of selection criteria:

    Experience of delivering similar support services.


    Minimum level(s) of standards required:

    ESPD(S) clause 4C.1.2:

    Tenderers will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies.

    In respect of Lot 1, Tenderers must demonstrate that they have a minimum of three years' experience relevant to this contract of providing dedicated direct support to unpaid adult carers.

    In respect of Lot 2, Tenderers must demonstrate that they have a minimum of three years' experience relevant to this contract of providing dedicated young carer support services to unpaid young carers.

    In respect of Lot 3, Tenderers must demonstrate that they have a minimum of three years' experience relevant to this contract of providing dedicated adult carers campaigning, information and representation services to unpaid adult carers.

    III.2) Conditions related to the contract

    Section IV: Procedure

    IV.1) Description

    IV.1.1) Type of procedure

    Open procedure

    IV.1.8) Information about Government Procurement Agreement (GPA)

    The procurement is covered by the Government Procurement Agreement: No

    IV.2) Administrative information

    IV.2.1) Previous publication concerning this procedure

    Notice number in the OJ S:

    2018/S 074-164554

    IV.2.2) Time limit for receipt of tenders or requests to participate

    Date: 06/12/2018

    Local time: 12:00

    IV.2.4) Languages in which tenders or requests to participate may be submitted

    EN

    IV.2.6) Minimum time frame during which the tenderer must maintain the tender

    Duration in months: 4 (from the date stated for receipt of tender)

    IV.2.7) Conditions for opening of tenders

    Date: 06/12/2018

    Local time: 12:00

    Section VI: Complementary information

    VI.1) Information about recurrence

    This is a recurrent procurement: Yes

    Estimated timing for further notices to be published:

    The contract has an initial duration of 4 years (1.3.2019 to 28.2.2023). The Council may at its sole discretion exercise an option of extension to 28.2.2025 and a further option of extension to 28.2.2026. Thereafter any new contract opportunity will be advertised via the Public Contracts Scotland website and OJEU.

    VI.3) Additional information

    Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

    An Information Session for Tenderers will be held on Friday 26.10.2018, 11:30 am — 1:30 pm, in the Mull Room at the Edward Lawson Centre, 297 Coltness Rd, Wishaw ML2 7EX. This Information Session is open to to any interested parties. The session is not an evaluated part of the tender and its purpose is to provide information about the tender and its completion. Any Tenderer wishing to attend should contact QualityAssurance@northlan.gov.uk to confirm numbers of attendees by 12:00 noon on Thursday 25.10.2018. Slides and notes from this session will be uploaded to the Attachments area of itt_26662 on Public Contracts Scotland-Tender website and will be available to all Tenderers.

    The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 12091. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

    A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363

    The Contracting Authority does not intend to include any community benefit requirements in this contract for the following reason:

    The services required by the Contract are designed to promote inclusion and community engagement for people who use the services and the people they care for, and provide inherent social and economic benefits. It would not be appropriate or proportionate to the nature and purpose of the Contract to include community benefits clauses.

    Tenderers will be invited to detail the community benefits they are willing and able to offer as part of their tender submission. This will not be a scored element of the tender and no specific community benefits clauses are included within the Contract. The successful Provider(s) will be asked to report on progress in relation to their community benefits commitments.

    (SC Ref:558064)

    VI.4) Procedures for review

    VI.4.1) Review body

    North Lanarkshire Council

    Civic Centre, Windmillhill Street

    Motherwell

    ML1 1AB

    UK

    Telephone: +44 1698302222

    Fax: +44 1698275125

    Internet address(es)

    URL: http://www.northlanarkshire.gov.uk

    VI.5) Date of dispatch of this notice

    18/10/2018