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   privacy policy.
Privacy Policy

At Proactis we take care to protect the privacy of customers and users of this website (“site”). This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, whether you are a visitor to the site or a customer that subscribes to our services online or over the phone.

Who we are

In this privacy policy, the terms "we", "our" and "us" are used to refer to Proactis Tenders Limited, of AB1, First Floor, 48 Huntly Street, Aberdeen, AB10 1SH, company number SC115090.

You can contact us regarding this Privacy Policy at

Where we got your information

We collect and process the following information about you either from your use of our site, or your correspondence with us by phone or email:

  • Information you give us. We collect and store the personal information that you submit through the site or by corresponding with us by phone, email or otherwise. This includes information that you provide when you register to use our site or subscribe to any of our services. The information you give us may include your name, postal address, email address, telephone number, details of any comments you provide to us, payment information and any documents you may upload containing your personal information. We may also collect and process records of any correspondence and communications with us and telephone calls may also be recorded.
  • Information we collect about you. We also collect and store the following information regarding each of your visits to our site:
    1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
    2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), products and / or services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

What we need and why we need it

We may use information we hold about you in the following ways:

  • Information you give us. We will use this information:
    1. to carry out our obligations arising from any agreements entered into between you and us and to provide you with the information, products and services that you request from us;
    2. to notify you about changes to any of our services;
    3. to communicate with you to gain feedback on our products or services in order to improve them;
    4. to ensure that content from our site is presented in the most effective manner for you and for your computer;
    5. to administer your attendance at training courses;
    6. to respond to any queries you may raise via LiveChat on our website;
    7. to administer any contest or other promotional feature that you may enter with us and to notify winners; and
    8. to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about, as further detailed in the 'Marketing' section below.
  • Information we collect about you. We will use this information:
    1. to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    2. to improve our site to ensure that content is presented in the most effective manner for you and for your computer or mobile device;
    3. as part of our efforts to keep our site safe and secure; and
    4. to make suggestions and recommendations to you about services that may interest you.

Our legal basis for using your information

The legal grounds on which we rely to use your information are:

  • To allow us to perform our contract with you: When you purchase services from us, a contract between you and us will have been entered into. In order for us to fulfil our obligations under such contract, we will need to collect and process your personal information, including payment information. Failure to provide the requisite personal information on sign-up and payment information on entering into the contract or objecting to this type of processing / exercising your deletion rights will mean that we cannot provide our services to you.
  • To allow us to exercise our legitimate interests as a data controller: We rely on our legitimate interests as a data controller to process the personal information that you provide to us on feedback forms or through any contest or promotional feature that we may run, and to process personal information that we collect from you when you use our site. It is in our legitimate interests as a business to process the above information in to order administer our site, to ensure that content from our site is presented to you effectively and securely, and to run contests and other promotional features.


We may use your personal information to contact you about other goods and services we offer that are similar to those that you have already purchased or enquired about. You will be given an option to opt-out of such marketing when you subscribe to a service.

We and other companies within our group (for full details, see may also use your personal information to contact you about other goods and services, provided you have given your consent.

You may withdraw your consent to the use of any of your personal information for marketing purposes, at any time by contacting us at You will also be given the opportunity in each marketing communication to opt-out of future marketing communications.

Your payment information

If you sign up to purchase our Quarterly Plan subscription and consent to auto-renewal subscriptions (as set out in our Product Terms and Conditions), your payment information (such as credit or debit card details) and other information that we need to process your payment will be collected and stored by us and / or the payment processors with which we work.

We use your payment information to charge the applicable sum to your payment card and renew your purchase, in order to provide the services that you subscribe to (including any Add Ons that you may request) and to perform the contract between you and us.

How long we hold your data

With the exception of auto-renewal Quarterly Plan subscriptions, we do not retain your payment information, and this information will be immediately deleted once your payment is processed.

Where you have signed up for an auto-renewal Quarterly Plan subscription, our payment processors will retain your payment information and store it until you cancel your auto-renewal subscription. If you cancel your auto-renewal subscription, we will delete your payment information as soon as possible once your last payment is processed.

We will only hold your information for as long as it is required for the purposes for which it was obtained. There may be instances where we keep your personal information for longer periods for legal and regulatory purposes, such as to comply with our audit or revenue reporting obligations.

If you are not a customer and we have collected information about you, this will be deleted within 2 years.

Storage of your information, international data transfers and security

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Disclosure of Your Information

We won’t share your information with third parties, save as follows:

  • with our payment processors for the purposes of processing your payment;
  • with third party analytics suppliers that work with us for the purposes of producing aggregate statistics about customers, sales, traffic patterns and related site information – we use this information for the purposes detailed above and the third party suppliers use this information to inform their own analytics products and services;
  • if you have opted-in to receive targeted marketing via Facebook, we will upload data onto Facebook for that purpose;
  • with other members of our group for the purposes of marketing and only where you have provided your consent, as described above; and
  • with our event and training suppliers to allow us to deliver training, information sharing and events that you have opted to take part in.

Automated decision-making

We do not use your personal data to undertake any automated decision-making.


For more information on how we use cookies, please see our Cookies Policy.

Your rights

You have certain rights in relation to your personal information that is processed by us. These rights are listed below. These rights are not absolute and apply subject to certain conditions, as set out in applicable data protection laws. Your rights may include:

  • the right to access personal data held by us about you;
  • the right to require us to rectify any inaccurate personal data held by us about you;
  • in certain circumstances, the right to require us to erase personal data held by us about you;
  • in certain circumstances, the right to restrict our processing of personal data held by us about you;
  • in certain circumstances, a right to receive personal data which you have provided to us in a structured, commonly used and machine readable format. You may also have the right to require us to transfer this personal data to another organisation, at your request;
  • the right to object to our processing of personal data held by us about you (including for the purposes of sending marketing materials to you); and
  • the right to withdraw your consent, where we are relying on it to use your personal data (for example, to provide you with marketing information about our services and products).

You can exercise these rights be contacting us using the details set out above.

Changes to this policy

If we make changes to our privacy policy, we'll share details of these changes on this page. Please continue to check this page to ensure that you are always aware of any changes.

Concerns or complaints

You can contact us regarding this Privacy Policy using the details set out above. Should you wish to make a complaint, you may also contact the Information Commissioner's Office using the details set out on its website, which is currently:

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Tender Search Results

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126 Tenders Found

ValuePublishedTitleAuthorityDeadlineOpp. Man.
20/09/2019United Kingdom-Bristol: Defence Munitions Equipment and Services Support ProviderSubscribers Only
16/09/2019United Kingdom-Caerphilly: Cleaning Materials and Washroom ServicesSubscribers Only
09/09/2019UK-Lincoln: Provision of Cleaning and Hygiene Services Subscribers Only
13 days
02/09/2019United Kingdom-Birmingham: Washroom and Water Management ServicesSubscribers Only
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30/08/2019United Kingdom-Birmingham: Provision of Cleaning Services at Town Hall and Symphony Hall BirminghamSubscribers Only
13 days
27/08/2019United Kingdom-Newtown St Boswells: The Provision and Management of Public Convenience Service to Scottish Borders CouncilSubscribers Only
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26/08/2019United Kingdom-Belfast: Provision of Washroom and Hygiene ServicesTranslink
26/08/2019United Kingdom-Worcester: Tender for the Collection and Disposal of Clinical Waste Including Sharps and Some Washroom ServicesSubscribers Only
5 days
22/08/2019United Kingdom-Morpeth: Temporary Storage and Site AccommodationNorthumberland County Council
16/08/2019IE-Ireland: Cleaning Chemicals and ConsumablesBus Eireann/Irish Bus
08/08/2019United Kingdom-Cardiff: Office Cleaning and Sanitary Waste Disposal ServicesNational Assembly for Wales Commission
07/08/2019UK-Leicester: 1314 ITT for Campus Centre, Ground Floor Toilets Refurbishment, at De Montfort UniversityDe Montfort University
22/07/2019UK-Aberystwyth: Framework for the Provision of Female Hygiene ProductsCyngor Sir Ceredigion County Council
22/07/2019United Kingdom-Leicester: Paper Hygiene Consumables and DispensersESPO
16/07/2019Ireland-Swords: Chemical toiletsFingal County Council
16/07/2019United Kingdom-Sheffield: Paper Hygiene ProductsSubscribers Only
09/07/2019United Kingdom-Gateshead: Re-Opening of Dynamic Purchasing System (DPS) For Construction Contractors and SubcontractorsSubscribers Only
1751 days
28/06/2019United Kingdom-Edgbaston: Soft Facilities ManagementSubscribers Only
25/06/2019United Kingdom-Halifax: Northgate House TP600 Fixtures, Fittings and Equipment Trade PackageThe Borough Council of Calderdale
20/06/2019UK-Newport (Isle of Wight): Washroom ServicesIsle of Wight Council
18/06/2019United Kingdom-Coventry: Cleaning Materials and Washroom SuppliesCoventry City Council
17/06/2019UK-Loughborough: Lot 1 - Provision of Clinical Waste Service; Lot 2 - Provision of Sanitary Waste ServicesLoughborough University
14/06/2019United Kingdom-Nottingham: Period Product Provision to Schools and Post-16 Education InstitutionsDepartment for Education
14/06/2019United Kingdom-Birmingham: School Cleaning Services for Academy Transformation TrustAcademy Transformation Trust
13/06/2019UK-Warwick: Changing Places Project 2019 Warwickshire County Council
13/06/2019United Kingdom-Sheffield: Washroom Services — Feminine HygieneThe University of Sheffield
12/06/2019United Kingdom-Cardiff: Recycling and Reprocessing of Hygine WasteCardiff Council
10/06/2019UK-Newcastle: Menstrual Care on CampusNewcastle University
06/06/2019UK-Nottingham: Period Product Provision to Schools (OPEN FUTURE OPPORTUNITY)Subscribers Only
05/06/2019UK-Lyndhurst: Provision of Servicing, Maintenance, Repair & Overhaul of Hand Wash Units New Forest District Council
04/06/2019UK-Stoke-on-Trent: Washroom ServicesStaffordshire University
04/06/2019United Kingdom-Belfast: Provision of Washroom Services and Battery Operated Fragrance UnitsProcurement and Logistics Service
03/06/2019UK-Belfast: Provision of Washroom Services and Battery Operated Fragrance Units (OJEU)Procurement and Logistics Service
29/05/2019IE-Ireland: Provision of Cleaning, Security, Pest Control and Hygiene Services Office of Public Works (OPW)
28/05/2019Ireland-Castletroy: Cotton Roller Towel ServiceEducation Procurement Service (EPS)
27/05/2019IE-Ireland: Supply of Cotton Roller Towel Service for University of Limerick (OJEU)Education Procurement Service (EPS)
21/05/2019UK-Aylesbury: Upper Hundreds Car Park Toilet RefurbAylesbury Vale District Council
21/05/2019United Kingdom-Braintree: Janitorial SuppliesBraintree District Council
17/05/2019UK-Belfast: Supply of Changing Room Electrical Equipment at Leisure Centres Belfast City Council
16/05/2019UK-Newport (Wales): QW Office Cleaning and Soft Facilities Management ServicesQualifications Wales
13/05/2019United Kingdom-Coventry: Period Product Provision to SchoolsSubscribers Only
13/05/2019United Kingdom-Cardiff: Recycling and Reprocessing of Hygiene WasteSubscribers Only
10/05/2019UK-Perth: Invitation to Tender - Washroom ServicesPerth College UHI
06/05/2019United Kingdom-Liverpool: Training Estate ServicesSubscribers Only
03/05/2019UK-Middlesbrough: Washroom and Hygiene ServicesMiddlesbrough College
03/05/2019United Kingdom-Edinburgh: Clinical and Washroom Waste Disposal Services to the Scottish Prison ServiceScottish Prison Service
02/05/2019UK-Abingdon: Provision of Cleaning Services to Civil Nuclear Constabulary site at Summergrove HallCivil Nuclear Police Authority (CNPA) / Civil Nuclear Constabulary (CNC)
29/04/2019United Kingdom-Salford: Design, Furniture and AppliancesNHS Shared Business Services
19/04/2019UK-Manchester: Washroom & Clinical Services (PIN)Greater Manchester Combined Authority
19/04/2019United Kingdom-London: Multi Academy Trust Cleaning ServiceE-Act Multi Academy Trust
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126 Tenders Found