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Notice Summary

Title:
United Kingdom-Hull: Mental Health and Vulnerability Support in Humberside
Document Ref:
392826-2019
Document Type:
Contract Notice - Open Procedure
Published By:
The Police and Crime Commissioner for Humberside
Date Published:
20 August 2019
Deadline Date:
16 September 2019
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

This contract will provide a mental health and vulnerability support telephone service in the Humberside Force Control Room for 12 hours a day, 7 days of the week, through support workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability.Initial calls into the Force Control Room will be taken by Humberside Police staff who will refer where necessary to the mental health support worker. When dealing with calls the support worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis.Working from the force control room, support workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

The Police and Crime Commissioner for Humberside

n/a

The Lawns, Cottingham

Hull

HU16 5SN

UK

Contact person: Billie Heafield

Telephone: +44 7464983809

E-mail: billie.heafield@southyorks.pnn.police.uk

NUTS: UKE12

Internet address(es)

Main address: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/36335

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29548&B=BLUELIGHT


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29548&B=BLUELIGHT


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Public order and safety

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Mental Health and Vulnerability Support in Humberside

Reference number: 1718 - 2018

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

This contract will provide a mental health and vulnerability support telephone service in the Humberside Force Control Room for 12 hours a day, 7 days of the week, through support workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability.

Initial calls into the Force Control Room will be taken by Humberside Police staff who will refer where necessary to the mental health support worker. When dealing with calls the support worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis.

Working from the force control room, support workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs.

II.1.5) Estimated total value

Value excluding VAT: 240 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

85100000

II.2.3) Place of performance

NUTS code:

UKE12

Main site or place of performance:

Hull, HU16 5SN.

II.2.4) Description of the procurement

This contract will provide a mental health and vulnerability support telephone service in the Humberside Force Control Room for 12 hours a day, seven days of the week, through support workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability.

Initial calls into the force control room will be taken by Humberside Police staff who will refer where necessary to the mental health support worker. When dealing with calls the support worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis.

Working from the Force Control Room, Support Workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs.

The contract is designed to ensure callers receive immediate support from experienced staff and are supported by the right agency at the earliest possible opportunity.

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 70 %

Cost criterion: Price / Weighting: 30 %

II.2.6) Estimated value

Value excluding VAT: 240 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 16/09/2019

Local time: 13:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 16/09/2019

Local time: 13:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

The High Court of England and Wales

7 Rools Buildings, Fetter Lane

London

EC4A 1NL

UK

Internet address(es)

URL: http://www.judiciary.gov.uk

VI.5) Date of dispatch of this notice

15/08/2019

Current Notes