Description of the goods or services required
Provision of GP Out of Hours (GP OOH) Integrated Urgent Care Services - North Mersey NHS CCGs (Halton, Knowsley, Liverpool, Sth Sefton, Southport & Formby, St Helens and Warrington)
The Clinical Commissioning Groups (CCGs) in Halton, Knowsley, Liverpool, Southport and Formby, South Sefton, St Helens and Warrington have a vision for their ‘out of hours’ integrated urgent primary care medical services as part of an integrated single model of urgent care services across the whole health economy, providing a high quality clinical service with a clear patient centred focus. The CCGs have come together to procure a single service that will work closely alongside and integrate service delivery with the North West NHS 111 service, in line with the national expectations for an integrated ‘consult & complete’ delivery model. In the North West we have a delivery model whereby the NHS 111 service is delivered by the North West Ambulance Service (NWAS) at a regional level and which then works in an integrated and seamless manner with the sub-regional delivery of ‘out of hours’ primary care services. This pragmatic approach reflects the need to deliver an integrated solution but within the challenges of a large, complex and diverse population and geography.
The ‘out of hours’ Bidder(s) is expected to actively engage with the Providers of urgent/unscheduled care including, but not exclusively, NHS 111, general practice in hours services, ambulance service, A&E, mental health, community nursing, pharmacy and dental services, and where appropriate, social services. This type of approach of integration and co-ordination is required in order to make access to care as straightforward as possible for patients and carers, delivering where at all possible a ‘consult & complete’ model of care.
The contract duration, to be confirmed but is likely to be a minimum of 5 years, with an option for a further two year extension to be defined .
Providers are warmly invited to attend a pre-procurement market engagement event from 09:30 to 13:30 on Tuesday, 29th October 2019 at NHS Liverpool CCG, Fourth Floor, The Department, 2 Renshaw Street, Liverpool, L1 2SA.