Description of the goods or services required
Employee Assistance Programme and or Occupational Health services
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We employ about 11,200 staff in over 100 countries in all regions of the world – about 1,100 in 5 locations in the UK and 10,100 outside the UK. Most of our staff are nationals of the country they work in. The most common languages spoken apart from English are Arabic, Spanish, Hindi, Mandarin, French and Cantonese.
Lot One, Occupational Health (OH) services. The primary focus for OH services will be staff in our UK offices but ideally some services will be available worldwide. Services include pre-employment health checks (UK only), a “Day one” absence management system (UK only), and management referrals, including advice on return to work and reasonable adjustments.
Lot Two, Employee Assistance Programme (EAP) services. Our EAP service will be available to all staff and their immediate families 24/7 in all the countries in which we operate, plus a number of participants in our mobility programmes, wherever possible in the local language and with an understanding of cultural norms. The service will offer advice and support on a wide range of subjects, including family issues, relationships, healthy lifestyles, common physical and mental health conditions, work-related issues and work-life balance.