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   privacy policy.
Privacy Policy

At Proactis we take care to protect the privacy of customers and users of this website (“site”). This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, whether you are a visitor to the site or a customer that subscribes to our services online or over the phone.

Who we are

In this privacy policy, the terms "we", "our" and "us" are used to refer to Proactis Tenders Limited, of AB1, First Floor, 48 Huntly Street, Aberdeen, AB10 1SH, company number SC115090.

You can contact us regarding this Privacy Policy at privacypolicy@proactis.com.

Where we got your information

We collect and process the following information about you either from your use of our site, or your correspondence with us by phone or email:

  • Information you give us. We collect and store the personal information that you submit through the site or by corresponding with us by phone, email or otherwise. This includes information that you provide when you register to use our site or subscribe to any of our services. The information you give us may include your name, postal address, email address, telephone number, details of any comments you provide to us, payment information and any documents you may upload containing your personal information. We may also collect and process records of any correspondence and communications with us and telephone calls may also be recorded.
  • Information we collect about you. We also collect and store the following information regarding each of your visits to our site:
    1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
    2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), products and / or services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

What we need and why we need it

We may use information we hold about you in the following ways:

  • Information you give us. We will use this information:
    1. to carry out our obligations arising from any agreements entered into between you and us and to provide you with the information, products and services that you request from us;
    2. to notify you about changes to any of our services;
    3. to communicate with you to gain feedback on our products or services in order to improve them;
    4. to ensure that content from our site is presented in the most effective manner for you and for your computer;
    5. to administer your attendance at training courses;
    6. to respond to any queries you may raise via LiveChat on our website;
    7. to administer any contest or other promotional feature that you may enter with us and to notify winners; and
    8. to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about, as further detailed in the 'Marketing' section below.
  • Information we collect about you. We will use this information:
    1. to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    2. to improve our site to ensure that content is presented in the most effective manner for you and for your computer or mobile device;
    3. as part of our efforts to keep our site safe and secure; and
    4. to make suggestions and recommendations to you about services that may interest you.

Our legal basis for using your information

The legal grounds on which we rely to use your information are:

  • To allow us to perform our contract with you: When you purchase services from us, a contract between you and us will have been entered into. In order for us to fulfil our obligations under such contract, we will need to collect and process your personal information, including payment information. Failure to provide the requisite personal information on sign-up and payment information on entering into the contract or objecting to this type of processing / exercising your deletion rights will mean that we cannot provide our services to you.
  • To allow us to exercise our legitimate interests as a data controller: We rely on our legitimate interests as a data controller to process the personal information that you provide to us on feedback forms or through any contest or promotional feature that we may run, and to process personal information that we collect from you when you use our site. It is in our legitimate interests as a business to process the above information in to order administer our site, to ensure that content from our site is presented to you effectively and securely, and to run contests and other promotional features.

Marketing

We may use your personal information to contact you about other goods and services we offer that are similar to those that you have already purchased or enquired about. You will be given an option to opt-out of such marketing when you subscribe to a service.

We and other companies within our group (for full details, see www.proactis.com) may also use your personal information to contact you about other goods and services, provided you have given your consent.

You may withdraw your consent to the use of any of your personal information for marketing purposes, at any time by contacting us at privacypolicy@proactis.com. You will also be given the opportunity in each marketing communication to opt-out of future marketing communications.

Your payment information

If you sign up to purchase our Quarterly Plan subscription and consent to auto-renewal subscriptions (as set out in our Product Terms and Conditions), your payment information (such as credit or debit card details) and other information that we need to process your payment will be collected and stored by us and / or the payment processors with which we work.

We use your payment information to charge the applicable sum to your payment card and renew your purchase, in order to provide the services that you subscribe to (including any Add Ons that you may request) and to perform the contract between you and us.

How long we hold your data

With the exception of auto-renewal Quarterly Plan subscriptions, we do not retain your payment information, and this information will be immediately deleted once your payment is processed.

Where you have signed up for an auto-renewal Quarterly Plan subscription, our payment processors will retain your payment information and store it until you cancel your auto-renewal subscription. If you cancel your auto-renewal subscription, we will delete your payment information as soon as possible once your last payment is processed.

We will only hold your information for as long as it is required for the purposes for which it was obtained. There may be instances where we keep your personal information for longer periods for legal and regulatory purposes, such as to comply with our audit or revenue reporting obligations.

If you are not a customer and we have collected information about you, this will be deleted within 2 years.

Storage of your information, international data transfers and security

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Disclosure of Your Information

We won’t share your information with third parties, save as follows:

  • with our payment processors for the purposes of processing your payment;
  • with third party analytics suppliers that work with us for the purposes of producing aggregate statistics about customers, sales, traffic patterns and related site information – we use this information for the purposes detailed above and the third party suppliers use this information to inform their own analytics products and services;
  • if you have opted-in to receive targeted marketing via Facebook, we will upload data onto Facebook for that purpose;
  • with other members of our group for the purposes of marketing and only where you have provided your consent, as described above; and
  • with our event and training suppliers to allow us to deliver training, information sharing and events that you have opted to take part in.

Automated decision-making

We do not use your personal data to undertake any automated decision-making.

Cookies

For more information on how we use cookies, please see our Cookies Policy.

Your rights

You have certain rights in relation to your personal information that is processed by us. These rights are listed below. These rights are not absolute and apply subject to certain conditions, as set out in applicable data protection laws. Your rights may include:

  • the right to access personal data held by us about you;
  • the right to require us to rectify any inaccurate personal data held by us about you;
  • in certain circumstances, the right to require us to erase personal data held by us about you;
  • in certain circumstances, the right to restrict our processing of personal data held by us about you;
  • in certain circumstances, a right to receive personal data which you have provided to us in a structured, commonly used and machine readable format. You may also have the right to require us to transfer this personal data to another organisation, at your request;
  • the right to object to our processing of personal data held by us about you (including for the purposes of sending marketing materials to you); and
  • the right to withdraw your consent, where we are relying on it to use your personal data (for example, to provide you with marketing information about our services and products).

You can exercise these rights be contacting us using the details set out above.

Changes to this policy

If we make changes to our privacy policy, we'll share details of these changes on this page. Please continue to check this page to ensure that you are always aware of any changes.

Concerns or complaints

You can contact us regarding this Privacy Policy using the details set out above. Should you wish to make a complaint, you may also contact the Information Commissioner's Office using the details set out on its website, which is currently: https://ico.org.uk/global/contact-us/.


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Reviewed By
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Notice Summary

Title:
Ireland-Belfield: Framework Agreement for Mechanical and Electrical Services
Document Ref:
354778-2019
Document Type:
Contract Notice - Restricted Procedure
Published By:
University College Dublin (UCD)
Date Published:
29 July 2019
Deadline Date:
23 August 2019
Document Source:
Framework/DPS:
Yes
Alert Profile:
Labels:
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Reviewed By
Our Specialist Team

Notice Abstract

UCD wishes to set up single operator framework agreement for the following lots:Lot 1: mechanical maintenance and operational services – single operator framework;Lot 2: electrical maintenance and operational services – single operator framework.UCD is issuing this pre-qualification questionnaire inviting expressions of interest as the first stage of a 2-stage process. The purpose of the first stage is to obtain information from the applicants to determine their suitability on the basis of financial capacity, technical capability and relevant experience to carry out the contract. Suitable applicants will be shortlisted and it is envisaged that a minimum of the top five scoring, suitably qualified applicants (with a maximum of 8 should there be equal scoring) per lot will be invited to tender for the appointment to the framework agreements as described in the attached document.

Notice Details

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting Change entity

I.1) Name and addresses

University College Dublin (UCD)

IE6517386K

Procurement and Contracts Office, Roebuck Offices

Belfield

IE

Contact person: Turlough Kieran

Telephone: +353 7167618

E-mail: turlough.kieran1@ucd.ie

NUTS: IE

Internet address(es)

Main address: http://www.ucd.ie

Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1222

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=151115&B=ETENDERS_SIMPLE


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=151115&B=ETENDERS_SIMPLE


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Framework Agreement for Mechanical and Electrical Services

Reference number: UCDOPP1027

II.1.2) Main CPV code

50700000

 

II.1.3) Type of contract

Services

II.1.4) Short description

UCD wishes to set up single operator framework agreement for the following lots:

Lot 1: mechanical maintenance and operational services – single operator framework;

Lot 2: electrical maintenance and operational services – single operator framework.

UCD is issuing this pre-qualification questionnaire inviting expressions of interest as the first stage of a 2-stage process. The purpose of the first stage is to obtain information from the applicants to determine their suitability on the basis of financial capacity, technical capability and relevant experience to carry out the contract. Suitable applicants will be shortlisted and it is envisaged that a minimum of the top five scoring, suitably qualified applicants (with a maximum of 8 should there be equal scoring) per lot will be invited to tender for the appointment to the framework agreements as described in the attached document.

II.1.5) Estimated total value

Value excluding VAT: 6 000 000.00 EUR

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Framework Agreement for Mechanical Maintenance and Operational Services

II.2.2) Additional CPV code(s)

31000000

31110000

31120000

31122000

31127000

44000000

50000000

71000000

II.2.3) Place of performance

NUTS code:

IE

Main site or place of performance:

Dublin.

II.2.4) Description of the procurement

Pre-qualification questionnaire for Lot 1 — mechanical maintenance and operational services. It is envisaged that the following elements of works will be undertaken under this lot, this list is neither exhaustive nor representative of the order of importance:

— HVAC and water services plant operation and maintenance,

— gas-fired (ranging from 30kW to 6mW) and wood pellet boiler (900kW) operation and maintenance,

— provision of all consumables, such as AHU filters, belts and boiler probes etc. and replacement plant items, such as pumps, air receivers and burners, etc.

— coordination of works on campus,

— planned preventive maintenance,

— reactive maintenance,

— emergency call-outs and emergency maintenance,

— rectification of defects and carrying out of repairs,

— weekly and monthly reporting to UCD technical services,

— site permit and induction system for specialist contractors,

— provide attendance during competent person examinations (statutory inspections) including the preparation of systems for such inspection,

— provide attendance to identify the services within the buildings for new projects and also at handover/validation stage of new buildings and project works on campus,

— condition surveys and the preparation of a forward maintenance plan and its annual update,

— production of a complete asset register list detailing all plant items, make, model, sizes, duties, location and area’s served,

— statutory examinations and competent person duties,

— identification of the maintenance needs, planning, controlling and managing the maintenance regime in compliance with best industry practice and statutory requirements. This includes the provision of all necessary technical, management and professional expertise, functions (such as competent persons, authorised persons and responsible persons for the management of risk of legionnaires’ disease, water hygiene management) and procedures to form a complete operation and maintenance regime,

— comprehensive annual report detailing works done, fully completed certificates and test sheets at the end of each year’s contract,

— PPM and reactive maintenance of specialised equipment including,

— laboratory fume-cupboards,

— laboratory and boiler house gas alarm systems,

— laboratory ventilation system heat recovery extract filters,

— water treatment and filtration systems,

— lake water circulation systems and ornamental fountains.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 4 000 000.00 EUR

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5

Objective criteria for choosing the limited number of candidates:

Refer to attached document.

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Please refer to attached document.

Lot No: 2

II.2.1) Title

Framework Agreement for Electrical Maintenance and Operational Services

II.2.2) Additional CPV code(s)

31000000

31110000

31120000

31122000

31127000

44000000

50000000

71000000

II.2.3) Place of performance

NUTS code:

IE

Main site or place of performance:

Dublin.

II.2.4) Description of the procurement

Pre-qualification questionnaire for Lot 2 — electrical maintenance and operational services. It is envisaged that the following elements of works will be undertaken under this lot, this list is neither exhaustive nor representative of the order of importance:

— coordination of works on campus,

— provision of spare parts and consumables,

— all Low Voltage (LV) planned preventive maintenance,

— (estate services) ELV (Extra Low Voltage) copper cable and related fibre optic campus infrastructure maintenance, adds, moves and changes. The maintenance and support services related CAT5&6 cable infrastructure and related ITC fibre optic cabling infrastructure is not included in this tender competition,

— reactive maintenance,

— emergency call outs and emergency maintenance,

— rectification of defects and carrying out of repairs,

— monthly reporting to the UCD estate services,

— site permit and induction system for specialist contractors,

— provide attendance during competent person examinations (statutory inspections) including the preparation of systems for such inspection,

— provide attendance to identify the services within the buildings for new projects and also at handover/validation stage of new buildings and project works,

— condition surveys and the preparation of a forward maintenance plan and its annual update,

— production of a complete asset register list detailing all relevant plant items, make, model, sizes, duties, location and areas served,

— statutory examinations and competent person duties,

— identification of the maintenance needs, planning, controlling and managing the maintenance regime in compliance with best industry practice and statutory requirements. This includes the provision of all necessary technical, management and professional expertise, functions and procedures to form a complete operation and maintenance regime,

— comprehensive annual report detailing works done, fully completed certificates and test sheets at the end of each year’s contract,

— low and extra low voltage related maintenance including:

—— interface with BMS controls,

—— interface and resetting Environmentally Opening Vents (EOV’s).

— PPM and reactive maintenance of specialised electrical equipment including:

— emergency lighting,

— harmonic filter systems,

— PFC systems.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 2 000 000.00 EUR

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5

Objective criteria for choosing the limited number of candidates:

Please refer to attached document.

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Please refer to attached document.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Please refer to attached document.

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract

III.2.2) Contract performance conditions

Please refer to attached document.

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with a single operator.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 23/08/2019

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 09/09/2019

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 10/02/2020

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic payment will be used

VI.3) Additional information

Please refer to attached document

VI.4) Procedures for review

VI.4.1) Review body

Courts Service

Dublin

D1

IE

VI.5) Date of dispatch of this notice

24/07/2019

Current Notes