View Expired Tender

Get immediate access to tenders like the one below by subscribing now to Tenders Direct. We will set up your personalised profile and send you tender alerts direct to your mailbox as soon as they are published. You will also benefit from having access to historical tenders.

Tenders Direct Team photo
Reviewed By
Our Specialist Team

Notice Summary

Title:
UK-London: 3rd Line Network and Project Support
Document Ref:
GB003ZM345202
Document Type:
Contract Notice - Other
Published By:
Wandle Housing Association
Date Published:
13 October 2020
Deadline Date:
30 October 2020
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:
Tenders Direct Team photo
Reviewed By
Our Specialist Team

Notice Abstract

3rd Line Network and Project Support To be able to deliver the above high-level objective, we (Wandle Housing Association) are looking to engage with an IT business partner to work with and support us to provide the following support services: 1. Monitoring our systems and service to ensure its proper function 2. 3rd line support and maintenance for our on-premise Virtual Infrastructure and O365, Azure AD Services. 3. Project management & delivery 4. ITIL service lifecycle, release, patch and change management 5. To operate Wandle’s Backup and DR solution 6. Cost-effective solution Please Note: Wandle Housing Association has outsourced its Network support and Backup and DR Support to other IT Business Partners. You will be required to liaise with these providers to operate the systems as deemed necessary as part of the 3rd line support. Wandle Housing Association will be using Delta eSourcing as their procurement portal. The portal can be accessed via https://www.delta-esourcing.com and will be used throughout this tender process for all announcements, updates, queries and tender documentation submission. Any questions about the procurement process and the associated Invitation to Tender documentation must be submitted through Delta by 5pm on Monday 26th October 2020. Please do not submit clarification questions to individuals’ emails as these will not be answered. The closing date for tender submissions is 12 noon on Friday 30th October 2020 after which no submissions will be accepted.

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address

Wandle Housing Association
N/A
London UK
Mr Chris Robinson N/A
christopherrobinson@wandle.com N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

3rd Line Network and Project Support

2.2

Description of the goods or services required

3rd Line Network and Project Support

To be able to deliver the above high-level objective, we (Wandle Housing Association) are looking to engage with an IT business partner to work with and support us to provide the following support services: 1. Monitoring our systems and service to ensure its proper function 2. 3rd line support and maintenance for our on-premise Virtual Infrastructure and O365, Azure AD Services. 3. Project management & delivery 4. ITIL service lifecycle, release, patch and change management 5. To operate Wandle’s Backup and DR solution 6. Cost-effective solution Please Note: Wandle Housing Association has outsourced its Network support and Backup and DR Support to other IT Business Partners. You will be required to liaise with these providers to operate the systems as deemed necessary as part of the 3rd line support. Wandle Housing Association will be using Delta eSourcing as their procurement portal. The portal can be accessed via https://www.delta-esourcing.com and will be used throughout this tender process for all announcements, updates, queries and tender documentation submission. Any questions about the procurement process and the associated Invitation to Tender documentation must be submitted through Delta by 5pm on Monday 26th October 2020. Please do not submit clarification questions to individuals’ emails as these will not be answered. The closing date for tender submissions is 12 noon on Friday 30th October 2020 after which no submissions will be accepted.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: LONDON,

Estimated Value of Requirement: Category H: 100K to 500K

Currency: GBP

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

WHA/BS/IT/20/001_A

4.3

Time Limits

   30-10-2020  Time 11:45

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please viist the following portal to view this notice:

https://www.delta-esourcing.com/tenders/UK-GB-London:-3rd-Line-Network-and-Project-Support/ZW23QQ326D

Any questions about the procurement process and the associated Invitation to Tender documentation must be submitted through Delta by 5pm on Monday 26th October 2020. Please do not submit clarification questions to individuals’ emails as these will not be answered.

Deadline for Expression of Interest: 30/10/2020 at 11:45 hrs

(MT Ref:345202)

5.2

Additional Documentation

5.3

Publication date of this notice

 13-10-2020

Current Notes