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Notice Summary

Title:
UK-Carmarthen: Consultancy Support - End to End
Document Ref:
GB003M103607
Document Type:
Contract Notice - Open Procedure
Published By:
Police and Crime Commissioner for Dyfed-Powys
Date Published:
24 August 2020
Deadline Date:
04 September 2020
Document Source:
Framework/DPS:
Yes
Alert Profile:
Labels:
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Reviewed By
Our Specialist Team

Notice Abstract

1. Introduction and Background Dyfed Powys Police is seeking consultancy support to assist with its “End to end” (ETE) Project Team that has responsibility for the delivery of revised processes relating to the recording, assessment, allocation, investigation and disposal of crime. The scope of the programme of work this team will undertake focuses upon the delivery of the following outcomes: • Improved crime data integrity (CDI) • Clear ownership and responsibility of investigations • Improved victim satisfaction • Improved quality and timeliness of investigations • Improved data quality in recording of outcomes • Investigatory demand that is understood, triaged and managed effectively 2. Scope and Requirement In delivery of the above, considerations include: • Crime recording at first point of contact (CFPOC) and other options to meet CDI timeframes • Single On-line Home (and On-line Crime Reporting) • Crime recording where referrals received through Vulnerability Hub • Review of crime investigation desk • Review of Investigation Support Units (ISUs) • Review of fraud investigations (model) • Review of ICAT and BCU demand reduction teams (in their various guises) • Victim needs assessment and compliance with Victims’ Code • New crime assessment framework and triage • HMIC recommendations (and in particular any registered “Cause for concern” relating to crime data integrity) and OPCC recommendations • HMIC PEEL Assessment Framework (including Victim Services Assessment) • Work undertaken previously to inform the CRB Telephone Crime Recording initiative • Recommendations emanating from the Force demand analysis programme • Requirements of the new Records Management System (Niche RMS) process configuration • Best practice identified within other forces This consultancy will support the ETE Project Team throughout the project lifecycle from the production of the business case to embedding into BAU and the subsequent implementation of the new RMS (Niche). NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=103607. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address

Police and Crime Commissioner for Dyfed-Powys
Police Headquarters, PO Box 99, Llangunnor,
Carmarthen SA31 2PF UK
Faye Ryan +44 1267226540
http://www.dyfed-powys.police.ukhttp://www.sell2wales.gov.waleshttp://www.sell2wales.gov.wales

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Consultancy Support - End to End

2.2

Description of the goods or services required

1. Introduction and Background

Dyfed Powys Police is seeking consultancy support to assist with its “End to end” (ETE) Project Team that has responsibility for the delivery of revised processes relating to the recording, assessment, allocation, investigation and disposal of crime.

The scope of the programme of work this team will undertake focuses upon the delivery of the following outcomes:

• Improved crime data integrity (CDI)

• Clear ownership and responsibility of investigations

• Improved victim satisfaction

• Improved quality and timeliness of investigations

• Improved data quality in recording of outcomes

• Investigatory demand that is understood, triaged and managed effectively

2. Scope and Requirement

In delivery of the above, considerations include:

• Crime recording at first point of contact (CFPOC) and other options to meet CDI timeframes

• Single On-line Home (and On-line Crime Reporting)

• Crime recording where referrals received through Vulnerability Hub

• Review of crime investigation desk

• Review of Investigation Support Units (ISUs)

• Review of fraud investigations (model)

• Review of ICAT and BCU demand reduction teams (in their various guises)

• Victim needs assessment and compliance with Victims’ Code

• New crime assessment framework and triage

• HMIC recommendations (and in particular any registered “Cause for concern” relating to crime data integrity) and OPCC recommendations

• HMIC PEEL Assessment Framework (including Victim Services Assessment)

• Work undertaken previously to inform the CRB Telephone Crime Recording initiative

• Recommendations emanating from the Force demand analysis programme

• Requirements of the new Records Management System (Niche RMS) process configuration

• Best practice identified within other forces

This consultancy will support the ETE Project Team throughout the project lifecycle from the production of the business case to embedding into BAU and the subsequent implementation of the new RMS (Niche).

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=103607.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

72224000 Project management consultancy services
73000000 Research and development services and related consultancy services
79400000 Business and management consultancy and related services
79410000 Business and management consultancy services
79411000 General management consultancy services
79411100 Business development consultancy services
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1024 Powys

2.4

Total quantity or scope of tender

As per quotation documents

3 Conditions for Participation

3.1

Minimum standards and qualification required

As per quotation documents

4 Administrative Information

4.1

Type of Procedure

Single stage - Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

DPPQ2003

4.3

Time Limits

Time-limit for receipt of completed tenders     04-09-2020  Time  16:00Estimated award date 14-09-2020

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN  CY 

4.6

Tender Submission Postbox

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx

5 Other Information

5.1

Additional Information

(WA Ref:103607)

5.2

Additional Documentation

DPPQ2003 Consultancy Support EtE RFQ and Specification
DPPQ2003 Consultancy Support EtE Method Statement Template - COMPLETE AND RETURN
DPPQ2003 Consultancy Support EtE Pricing Schedule - COMPLETE AND RETURN
DPPQ2003 Consultancy Support EtE Terms and Conditions

5.3

Publication date of this notice

 24-08-2020

Current Notes