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Notice Summary

Title:
UK-Liverpool: Case Management Solution for the Housing First Team
Document Ref:
GB003ZM334964
Document Type:
Contract Notice - Other
Published By:
Merseytravel
Date Published:
08 July 2020
Deadline Date:
22 July 2020
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:
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Reviewed By
Our Specialist Team

Notice Abstract

Case Management Solution for the Housing First Team Housing First is currently being delivered on a small scale, on a test and learn basis. Work is now happening at pace to deliver the full project, beginning at the beginning of October 2020. The service is to deliver Housing First to 360 service users over a 2 year period to people experiencing chronic homelessness across the Liverpool City Region (Halton, Knowsley, Liverpool, Sefton, St Helens, and Wirral). Staff will be based in a specific area and will provide intensive and flexible support to their service users to obtain housing and then maintain and flourish in their tenancy. One key principle of Housing First is choice and control for the service user, so intensive support will look very different day to day, depending on what the service user would like to do. Support workers need to be flexible, and adaptive, as well as needing to travel across their area to support their service users. Housing First doesn’t currently have a dedicated case management system, and as delivery scales up, it is essential that the Housing First service has a case management system that is simple to understand and use, especially on the move, and is quickly and accurately be able to record all the work completed by the service with a specific service user and demonstrate success through clear and thorough reports. It will also act as a service management tool allowing for the prioritisation of cases for particularly vulnerable clients and allow support workers and management to manage workloads providing detailed information and support documentation for each case the system handles.

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address

Merseytravel
1 Mann Island
Liverpool L3 1BP UK
General Support 00 - Questions via portal please
tender@merseytravel.gov.uk N/A

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Case Management Solution for the Housing First Team

2.2

Description of the goods or services required

Case Management Solution for the Housing First Team

Housing First is currently being delivered on a small scale, on a test and learn basis. Work is now happening at pace to deliver the full project, beginning at the beginning of October 2020. The service is to deliver Housing First to 360 service users over a 2 year period to people experiencing chronic homelessness across the Liverpool City Region (Halton, Knowsley, Liverpool, Sefton, St Helens, and Wirral). Staff will be based in a specific area and will provide intensive and flexible support to their service users to obtain housing and then maintain and flourish in their tenancy. One key principle of Housing First is choice and control for the service user, so intensive support will look very different day to day, depending on what the service user would like to do. Support workers need to be flexible, and adaptive, as well as needing to travel across their area to support their service users.

Housing First doesn’t currently have a dedicated case management system, and as delivery scales up, it is essential that the Housing First service has a case management system that is simple to understand and use, especially on the move, and is quickly and accurately be able to record all the work completed by the service with a specific service user and demonstrate success through clear and thorough reports.

It will also act as a service management tool allowing for the prioritisation of cases for particularly vulnerable clients and allow support workers and management to manage workloads providing detailed information and support documentation for each case the system handles.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Estimated contract dates

Start date 02/10/2020

End date 28/02/2023

Region(s) of supply

Merseyside

3 Conditions for Participation

3.1

Minimum standards and qualification required

N/A

4 Administrative Information

4.1

Type of Procedure

The procedure type is unknown.

4.2

Reference number attributed to the notice by the contracting authority

DN486252

4.3

Time Limits

   22-07-2020  Time 11:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please visit the following portal to view this notice:

https://procontract.due-north.com/Advert?advertId=e0ca3128-69c0-ea11-8104-005056b64545

Expression of interest deadline : 22/07/2020 at 11:00 hrs

(MT Ref:334964)

5.2

Additional Documentation

5.3

Publication date of this notice

 08-07-2020

Current Notes