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Notice Summary

Title:
UK-Droitwich: ICT Managed Service
Document Ref:
TED320M220077
Document Type:
Contract Notice - Open Procedure
Published By:
The Rivers C of E Academy Trust
Date Published:
03 July 2020
Deadline Date:
24 July 2020
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:

Notice Abstract

The Rivers C of E Academy Trust which comprises 11 schools in the primary phase is seeking a service provider to: -manage ICT infrastructure including server hardware and software; -provide ICT support and maintenance services; -provide ICT change management services including installations, moves, additions, deletions; -provide strategic development, consultancy support and other professional services; -contract and service management. NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=220077. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

Notice Details

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address

The Rivers C of E Academy Trust
School House, School Lane, Cutnall Green,
Droitwich WR3 7NS UK
Susanna Taylor +44 1299851178
staylor@riverscofe.co.uk
http://www.riverscofe.co.ukhttp://www.mytenders.co.ukhttp://www.mytenders.co.uk

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

ICT Managed Service

2.2

Description of the goods or services required

The Rivers C of E Academy Trust which comprises 11 schools in the primary phase is seeking a service provider to:

-manage ICT infrastructure including server hardware and software;

-provide ICT support and maintenance services;

-provide ICT change management services including installations, moves, additions, deletions;

-provide strategic development, consultancy support and other professional services;

-contract and service management.

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=220077.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

31 Maintenance
32 Networking
34 other Computing
600 West Midlands

2.4

Total quantity or scope of tender

The trust requires an ITIL or equivalent (e.g. FITS) based ICT Managed Service encompassing the following core functions:

-Strategic management and planning

-Programme and Project Management

-Project Development Works

-Contract and relationship management

-Network and infrastructure management

-Network administration

-Security management

-Provision of Service Desk

-Desktop support and maintenance

-Problem resolution

-Hardware fix (in conjunction with manufacturer warranty etc).This included support of all legacy equipment

-Software installation, configuration and management

-Change management and implementation

-Disaster recovery

3 Conditions for Participation

3.1

Minimum standards and qualification required

Minimum standards and qualifications required as set out in the tender documentation.

Short-listed suppliers must be available on 28th July 2020 to give a 20 minute presentation via Zoom or Microsoft Teams. The presentation content should give the panel an overview of the supplier and the proposed solution for The Rivers C of E Academy Trust.

4 Administrative Information

4.1

Type of Procedure

Single stage - Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Time-limit for receipt of completed tenders     24-07-2020  Time  12:00

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx

5 Other Information

5.1

Additional Information

(MT Ref:220077)

Download the ESPD document here: https://www.mytenders.co.uk/ESPD/ESPD_Download.aspx?id=220077

5.2

Additional Documentation

The Rivers C of E Academy Trust SOR

5.3

Publication date of this notice

 03-07-2020

Current Notes