II.2.2) Additional CPV code(s)
II.2.3) Place of performance
II.2.4) Description of the procurement
The London Borough of Hounslow move to a new Civic Centre Building (Hounslow House) March 2019 which installed a Software Defined Access (SDA) from Cisco. Networking at the speed of software using DNA Centre Policy Autonomation and Analytics. Secure onboarding of users and devices across virtual networks. To allow LB Hounslow and partners to connect to the SDA fabric and all networks to run securely this has proved to be a success with many partners onboard using the technology. Which allows the council to keep up with security variabilities and patches and has worked well with flexible working for LBH staff and are partners.
We are looking for a new support contract to provide support for the legacy network equipment and assist in reviewing, upgrading the legacy network equipment in the longer term with the objective of updating and providing modern small, medium and large branch office facilities on a par with those available at the main Hounslow House site, adding in to the fabric via SDWAN where it is advantageous to do so.
The telephony and call centre solutions require replacement with a solution which will deliver on the Council’s digital and collaborative ambitions. Legacy firewalls require replacement with analysis of the configuration before migration to more modern and resilient solutions.
The network support services set out in the specification are critical to the to the operations of the London Borough of Hounslow and the efficient provision of services to residents and business in the Borough.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
The network support contract will commence on 8 November 2020 and run for 3 years (with a 1 + 1 optional extension). The London Borough of Hounslow will provide 3 months’ notice of its intention to extend or terminate the contract before the end of the 3rd year depending on contractor performance.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
II.2.11) Information about options
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: