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Notice Summary

Title:
UK-Cardiff: Online Employee Engagement Tool
Document Ref:
GB003M99044
Document Type:
Contract Notice - Open Procedure
Published By:
Cardiff University
Date Published:
17 January 2020
Deadline Date:
14 February 2020
Document Source:
Framework/DPS:
No
Alert Profile:
Labels:
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Reviewed By
Our Specialist Team

Notice Abstract

To ensure appropriate communications and engagement with staff, Cardiff University is seeking proposals for an online employee engagement solution that will enable the University to: - Design and conduct regular ‘pulse’ surveys, giving the project team an up-to-date picture of engagement levels amongst staff as changes are presented, discussed and implemented. The procured solution must be either provide its own email tool or the ability to integrate with Campaign Monitor. - In populating those surveys, draw upon existing question bank/metrics re communications preferences, levels of comprehension RE change, engagement and wellbeing - Write questions that relate back to standard metrics, plus the ability to ask a question multiple times using different wording yet it measure against the same metric - Revise future questions as pilot progresses based on results received - Circulate surveys to staff that are accessible via both desktop/laptops and mobile devices, with no log-in required to access survey - while also ensuring the survey can only be completed once. All responses must be anonymous. - Send staff a thank you message upon completion, directing them to related information NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=99044.

Notice Details

CONTRACT NOTICE – NATIONAL

SUPPLIES

1 Authority Details

1.1

Authority Name and Address

Cardiff University
McKenzie House, 30-36 Newport Road,
Cardiff CF24 0DE UK
Anthony Hale +44 2920879388
http://www.cardiff.ac.uk/business/why-work-with-us/for-suppliershttps://in-tendhost.co.uk/cardiffuniversity/aspx/Homehttps://in-tendhost.co.uk/cardiffuniversity/aspx/Home

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Online Employee Engagement Tool

2.2

Description of the goods or services required

To ensure appropriate communications and engagement with staff, Cardiff University is seeking proposals for an online employee engagement solution that will enable the University to:

- Design and conduct regular ‘pulse’ surveys, giving the project team an up-to-date picture of engagement levels amongst staff as changes are presented, discussed and implemented. The procured solution must be either provide its own email tool or the ability to integrate with Campaign Monitor.

- In populating those surveys, draw upon existing question bank/metrics re communications preferences, levels of comprehension RE change, engagement and wellbeing

- Write questions that relate back to standard metrics, plus the ability to ask a question multiple times using different wording yet it measure against the same metric

- Revise future questions as pilot progresses based on results received

- Circulate surveys to staff that are accessible via both desktop/laptops and mobile devices, with no log-in required to access survey - while also ensuring the survey can only be completed once. All responses must be anonymous.

- Send staff a thank you message upon completion, directing them to related information

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=99044.

2.3

Notice Coding and Classification

79342310 Customer survey services
79342311 Customer satisfaction survey
1022 Cardiff and Vale of Glamorgan

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage - Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

CU.331.TH

4.3

Time Limits

Time-limit for receipt of completed tenders     14-02-2020  Time  12:00Estimated award date 26-02-2020

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN  CY 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(WA Ref:99044)

5.2

Additional Documentation

5.3

Publication date of this notice

 17-01-2020

Current Notes