Privacy Policy & Cookies

We only use the information we collect about you to provide relevant information, and deliver an experience customised to your requirements. We do not sell, trade or rent your personal information to others.

How do we protect customer information?

We follow strict security procedures in storing and disclosing the information you give us, to prevent unauthorised access. These procedures comply with the UK Data Protection Acts of 1984 and 1998. As part of them, we may occasionally ask for proof of identity before we disclose sensitive information to you.

What information do we collect? How do we use it?

When you contact us to request information, we need to know your name and e-mail address. This allows us to answer your request.

When you subscribe to our service, we need additional information in order to customise your use of the site and ensure you receive the most appropriate information.

By using our website, you consent to us collecting and using this information.

We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site.

We may also occasionally use the information we collect to tell you about new services and special offers we think you'll find valuable. If you'd rather not receive this information all you have to do is select the unsubscribe option that appears at the bottom of these emails.

What about cookies?

Cookies are small pieces of information stored by the browser on your computer's hard drive. Our cookies do not contain any personally-identifying information, but they do enable us to provide recommendations on further information.

Most web browsers automatically accept cookies, but you can usually change your browser to prevent this. However, cookies are essential to the operation of the Tenders Direct website.

Please see the table below for more information on what cookies are used on Tenders Direct and their purpose.

Cookie Name Purpose More info
.NET Framework ASP.Net_SessionId This cookie is created automatically by the software used to keep the website running. It simply holds ASP.Net variables which are essential to the operation of the site, and is killed when you finish browsing. Without this cookie, the website cannot operate. Visit Microsoft's Website.
User authentication cookie TDE This cookie is created when you log in to the members area of the website. It is used to authenticate your user details when logged in, allowing you to navigate from page to page without having to enter your log in details multiple times. Without this cookie, you will not be able to use the members area of the website. The content is encrypted (e.g. of the content: ASPSESSIONIDJHSDFEKK=KJSHFWEJNDFSERFWERKJNLKE) Visit Microsoft's Website.
Website tracker TDParams This cookie is created to monitor how our users use the website, with particular focus on the subscription process. We store this cookie for 90 days on your browser, so if you decide to stop your application to Tenders Direct, and then change your mind, you won't have to enter all of your details again. This cookie does NOT store any of your personal details. It only stores the pages you have visited on Tenders Direct and the application ID for your subscription. This allows us to aid you in your subscription process if needed. N/A
Google Analytics _utma
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This cookie is used to collect information about how our visitors use the website. We use this information to compile reports and statistics which will help us improve the website. You can block these cookies. To find out how, view the link in the More Info section. An overview on Google Analytics's privacy policy.

Do we disclose information to outside parties?

No! - Tenders Direct does not sell, trade or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics won't include anything that personally identifies you.

Other privacy issues

Mailing lists

From time to time Tenders Direct will send you an email relating to our services. For some of these emails we use the dotMailer service. View the dotMailer privacy policy.

dotMailer gathers statistics around these emails through the use of an 'open tracker' or 'web beacon'. This beacon is a single, invisible 1 pixel image that gets downloaded from a server when the email is opened.

The statistics collected are not shared with any third party. We use this information to ensure our emails are both relevant to your interests and also to ensure we do not e-mail you needlessly.

You can prevent the collection of these statistics by not allowing images to download when you open our emails. Information on how to do this can be found online or in your e-mail program instructions. You may choose to unsubscribe from our emails by using the link provided in the email.

If anything changes

If we decide to change our privacy policy, we'll post those changes here.